Inside Sales Representative

Native Pest Management is a local, family-owned business providing pet-friendly and environmentally responsible pest control services across Florida. We take pride in using safe, ethical practices and go above and beyond to exceed customer expectations every day.

We are proud to have earned a place on the Inc. 5000 List of the Fastest Growing Companies in the United States from 2021 to 2025, as well as the 2021 Better Business Bureau Torch Award for Ethics. These recognitions reflect our commitment to quality and integrity in everything we do. Additional recognitions include:

• Recognized in the PCT Top 100 as one of the largest and fastest-growing pest control companies in North America
• Named to the Gator
  100 List of fastest-growing Gator-led companies four years in a row, ranking No. 24 in 2025
• Ranked #1 Pest Control Company in Florida by Top Rated Local™ based on more than 10,000 five-star reviews
• Winner of the 2023 FLCAJ Readers’ Choice Platinum Award for pest control services

We’re looking for a polite and professional Inside Sales Representative to join our growing team! You’ll convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for closing deals. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport and further our business initiative.

This position is remote only.

• Answers and manages inbound/outbound sales calls
• Will engage customers in conversation to qualify each call, build rapport, determine sales need and provide information on company products and services following call flow guidelines
• Attain Conversion goals of lead to call and positive action and other performance metrics including booking rate and monthly revenue sold
• Sells residential pest control services and other services aligned with standard operating procedures
• Creates service accounts for new customers
• Collects credit card on auto-pay for all new accounts sold
• Schedules inspections and/or quality control visits for sales inspectors and technicians
• Navigating multiple programs simultaneously, entering data real time, placing orders, searching existing accounts, all while comfortably maintaining a friendly conversation
• Attain Monthly Development Plan goals regularly
• Enters lead information into databases accurately
• Deliver top of the line assistance to current customers with our one-call resolution guarantee

• 10 days of paid time (PTO) during the first year 6 US Holidays (see note below)
• Paid Training
• Employee Referral Bonus
• Aguinaldo Bonus

Full-time role (40 hours per week)

Schedule:

Monday–Friday, 8:00 AM – 5:00 PM EDT/EST (GMT-5), including a 1-hour unpaid lunch break. This role WILL require availability for a rotating half-day Saturday shift (8:30 AM–12:30 PM EST), approximately once monthly or more as needed.

Note:

While three U.S. holidays are fully observed (Thanksgiving, Christmas, and New Years), there may be a need for coverage on other U.S. holidays such as Memorial Day, Independence Day (July 4th), and Labor Day due to high lead volume. This is rotational.

• Previous inside sales experience is required
• Strong high-speed Wi-Fi
• Good microphone/headset
• Exceptional written, verbal, and interpersonal communication skills
• Strong customer service skills
• Must be able to type at a minimum of 50
  
  WPM and 90% accuracy. (A typing test will be conducted)
• Entry-level knowledge/skill proficiency with Google Suite including, Gmail, Google Sheets, Google Docs, etc
• Ability to calculate basic math
• Bilingual in English/Spanish is preferred but not required

• At…