Sales and Customer Service Representative

Job Title: Sales and Customer Service Representative

Job Type: Part-Time (20 hours/week)

About the Role:

Gentask is looking for a skilled Sales and Customer Service Representative to support a mindful market vendor recruitment drive and sponsorship program. This role requires a motivated professional with strong sales skills and excellent English fluency to conduct outreach via phone and email.

Key Responsibilities:

• Make outbound sales calls to vendors and sponsorship prospects using provided scripts.
• Engage potential clients, answer inquiries, and qualify leads.
• Send follow-up emails using pre-written templates.
• Track interactions and progress using Gentasks CRM system.
• Utilize the "Open Phone" dialer for dedicated call management.
• Maintain detailed records of outreach efforts and performance.

Requirements:

• Minimum of three years of sales experience.
• Fluent in English with excellent communication skills.
• Strong ability to build rapport and handle objections effectively.
• Experience in phone-based sales, customer service, or lead generation.
• Familiarity with CRM tools and dialer systems (experience with "Open Phone" is a plus).
• Highly organized and results-driven.

Preferred Qualifications:

• Background in vendor recruitment or sponsorship sales.
• Experience working with wellness, recovery, or counseling organizations.
• Ability to adapt to different sales strategies based on business needs.