Field Service Representative

Apply for the Field Service Representative role at Miller Electric Company
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Miller Electric designs, installs, and maintains advanced electrical systems, including traditional electrical contracting, security solutions, audio‑visual integration, wireless networking, and building management systems. The Field Service Representative reports directly to the project leader and handles client‑facing responsibilities, building relationships inside and outside the office, and executing electrical maintenance projects.

• Maintenance of electrical systems, such as 3 phase, UPS, automatic transfer switches, generators, static switches, power distribution systems
• Build vendor relationships
• Assist in creation of Change Management Forms and Methods of Procedure (MOPs)
• Troubleshooting electrical systems using an array of test equipment
• Working to NFPA standards
• Maintain communication with office personnel via email or cell communication
• Participate in training allowing you to grow and develop as a professional
• Reading of blueprints and technical diagrams
• Follow all company safety procedures such as LOTO
• Training of less experienced employees
• Knowledge of primary and secondary injection of circuit breakers
• Ability to read trip curves
• Knowledge of insulation resistance testing (megger)
• Knowledge of low resistance testing (Ductor)
• Testing of transformers single and three phase (TTR)
• PLC experience
• Ability to read electrical drawings (one line, three-line, control schematic, wiring diagram)
• Start‑up and commissioning experience
• VFD’s, soft starts, motor control knowledge
• Programming of communication devices
• IR scanning experience
• Ability to create detailed job findings
• Understanding of different communication protocols
• Ability to read and implement coordination studies
• Willing to undertake further training

• 3+ years as OEM or facility maintenance person
• Face‑to‑face customer service experience
• Excellent oral and written communication skills
• Commitment to developing time management and organizational skills
• Good work ethic and willingness to learn new methods
• A valid US driver’s license with a satisfactory record
• Physical dexterity – able to lift 60 lbs.
• Willingness to travel as necessary
• Excellent troubleshooting skills

• Experience working in the electrical preventive maintenance field
• 5+ years of electrical preventive maintenance experience
• IR scanning certification
• Prior experience working as an OEM technician
• Prior experience as an electrician or maintenance technician
• Prior experience managing and coordinating vendors

• Medical, Dental and Prescription Drug Insurance
• Retirement
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Short & Long‑Term Disability Insurance
• Paid Holidays
• Tuition Reimbursement
• Vehicle
• Employee Stock Ownership Program & Profit Sharing
• Flexible Spending Accounts

• Seniority Level: Mid‑Senior level
• Employment Type: Full‑time
• Job Function: Other
• Industries: Construction

Miller Electric Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state, or local laws. Miller Electric Company will provide reasonable accommodation to applicants with disabilities where appropriate.