Crane Service Technician

Crane Service Technician

Mazzella Companies is looking for a Crane Service Technician. This front‑line role requires both technical expertise and strong customer‑service skills.

• Perform on‑site repairs on overhead cranes and hoists as directed by the Service Supervisor or Manager.
• Conduct planned maintenance and emergency repair on all crane and hoist systems, including after‑hours and weekend availability.
• Diagnose mechanical, electrical, electronic and structural issues through inspections, testing procedures and appropriate equipment.
• Apply OSHA, ANSI, CMAA and other industry codes and regulations to all service activities.
• Complete accurate daily paperwork: time tickets, service reports, inspection reports, expense reports and lead‑generation forms.
• Review completed work with customers, obtain signature on service reports and maintain a professional appearance.
• Maintain company equipment, tools and service vehicle inventory per manufacturer recommendations.
• Communicate regularly with the local office and, when required, call in to the Service Supervisor at least once daily.
• Collect and prepare information for proposals of replacement and repair opportunities.
• Keep training assignments current and perform additional duties as assigned.

A high‑school diploma, vocational‑technical school, crane training program, trade school, equivalent military experience or technical college program is preferred.

• At least 2 years in an industrial maintenance environment or equivalent military experience.
• Experience with industrial HVAC controls, automation and prior overhead crane service is preferred.
• Valid driver’s license in good standing; heavy lifting/pulling (min 75 lbs.) and working at heights greater than six feet.
• Willingness to stay educated in the crane industry; computer literacy and technological savvy.
• Strong written and verbal communication, mechanical aptitude, analytical and planning skills.
• Detail oriented, self‑motivated, disciplined, able to multi‑task and work varied hours including overtime and on‑call.
• Solid PC literacy (Microsoft Office) and excellent math skills.
• Must successfully complete a criminal background check, physical, drug screen and E‑verify.

Mazzella is a family‑owned company that puts people first. With over 800 employees and 30 locations, we are the humble leaders in the industry. We offer market‑competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance and disability insurance.

• Team‑oriented environment
• Work‑life balance
• Growth and development opportunities, including a lifelong learning career path
• Humble, hungry, smart culture
• Competitive salaries
• Benefits and health insurance
• Technician service vehicle, PPE and power tools provided
• Free virtual doctor visits (Teledoc) with $0 copay
• Tuition reimbursement

• Safe‑personal commitment to all stakeholders’ well‑being; purposeful risk control.
• Lifelong learner – routinely acquire new skills and capabilities that bring value.
• Humble – lack excessive ego or status concerns; emphasize the team.
• Hungry – self‑motivated, diligent, always doing more.
• Smart – common sense about people, good judgment, intuition on group dynamics.

Mazzella is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.