Refugee Case Manager Temporary

Career Opportunities with Gulf Coast JFCS

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Location: Miami, FL

This is a temporary position, effective through March 1, 2026, with the possibility of continuing through November 1, 2026.

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

The Refugee Case Manager is a non-exempt position responsible for the provision of services to refugees and eligible clients that lead to their self-sufficiency and integration. The Refugee Case Manager will be responsible for the completion of enrollments, assessments, client eligibility determinations, service plans, and client data collection in order to help refugees and their families achieve success in their integration into life in the United States.

In this role, the Refugee Case Manager will also work across programs such as Preferred Communities, Refugee Employment, Refugee Resettlement, and other refugee programs.

• Enroll eligible clients by completing all necessary forms.
• Provide orientation to newly enrolled clients
• Assist refugees in developing individualized service plans so that they may achieve self-sufficiency.
• Conduct quarterly assessments of service plans.
• Provide case management, refugees enrolled in the program.
• Determine the needs for medical, legal, mental health, employment, educational, and social services.
• Assist clients with enrolling in services that are geared towards their Service Plans.
• Assess client transportation need and as needed, provide transportation.
• Accompany refugees to appointments.
• Maintain and document in case files for each client in accordance with funder regulations and as required by the agency.
• Prepare and document financial assistance provided towards the client’s goals.
• Complete funder and agency forms.
• Ensure that all grant guidelines are followed, and deadline dates are met.
• Perform other related duties as requested by the Program Manager and Director of Refugee Services.

• $21.15 per hour
• 15 PTO days per year
• 13 Paid Holidays
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility