Refugee Case Management Coordinator Temporary

Refugee Case Management Coordinator - Full Time
- Temporary

Join to apply for the Refugee Case Management Coordinator - Full Time
- Temporary role at Gulf Coast JFCS
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This is a temporary position, effective through March 1, 2026, with the possibility of continuing through November 1, 2026.

The Refugee Case Management Coordinator is an exempt position responsible for coordinating psychosocial, educational, social, and housing services. This position is also responsible for supervising, processing referrals, and follow‑ups to ensure timely and appropriate service delivery through a network of providers.

• Provide case management and social service oversight to all program sites
• Provide weekly clinical supervision to social work interns and provide case consultations at case staffing and FL-CASIC periodic staff meetings.

• Provide social work services for the program, which include individual assessments, individual counseling, and group counseling.
• Oversee the individual, family service, and wellness plans for each new client
• Conduct outreach to a network of social service providers to build a trauma‑informed network
• Ensure client referrals to social service services through a network of providers to include housing, education, childcare, employment, and psychosocial services
• Ensure concise, timely entry, and completion of all documentation in the Avatar system within 48 hours of the event occurrence.
• Participate in monthly supervision, monthly staff meetings, and peer audits with the program director and staff
• Assist in the data collection to ensure program outcomes.
• Perform all other duties as assigned.

• $45,000 - $55,000, depending on experience
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

• Master’s degree in social work or related field with a thorough understanding of trauma‑informed care principles
• Previous social work supervisory experience strongly preferred
• Previous experience working with refugees strongly preferred
• Excellent supervisory and analytical skills
• Ability to deal professionally, courteously, and efficiently with clients and other employees
• Knowledge of community organizations and resources
• Excellent written and verbal communication skills
• Knowledge and previous experience in working with interpretation services
• Cross‑cultural experience or cultural diversity training required
• Bilingual, preferably in Dari, Pashto, and other languages spoken by clients
• Must have a valid driver's license with auto insurance coverage.

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license‑eligible candidates, we offer both individual and group supervision from a Board‑Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer.

Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug‑Free Workplace/E‑Verify