Family Case Manager

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience.

Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.

The Family Case Manager will provide outreach, case management, and coordination of care to individuals and families throughout Miami-Dade and Broward Counties. The ICM will provide client-centered support to help clients and their families develop the skills, knowledge, and resources needed to access benefits, healthcare, mental health services, employment, and other community resources, while working toward improved stability and their individual goals.

Responsibilities include conducting intakes and assessments, developing and implementing individualized service plans, providing ongoing case management, referrals, education, monitoring, follow-up, advocacy, and support, and coordinating services with community providers. The ICM will maintain knowledge of available community resources and collaborate with service providers and community partners to connect clients with appropriate support. The position requires strong communication, organization, assessment, and problem-solving skills, as well as the ability to provide empathetic and culturally responsive support while maintaining appropriate professional boundaries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include the following, and other duties may be assigned:

Complete Assessments and Program required documents approved by Department Director Development of Case Management Treatment Service plan Crisis intervention

Information and referrals to community resources

Arrange for client services, as needed

Case coordination and monitoring

Assistance with applications for services or benefits as needed

Provide support to clients

Data entry into a web-based software system

Maintain confidentiality of all client information and comply with agency policies, procedures, and applicable regulations.

Perform other duties as assigned to support program operations and agency objectives.

PERKS:
We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community!

ABOUT:
Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.

JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex,…