Case Manager; Senior Services

Responsible social work in determining client services and maintaining accurate records. Work is performed under the general supervision of the Program Manager or designee.

Responsibilities:

• Visits clients in their homes for completion of assessment and client directed plan that determines service needs and determines which providers will fulfill those needs.
• Works with client, family and caregiver(s) to develop a care plan utilizing subcontracted providers and community resources to fulfill unmet needs. OCMC will sign off on care plan after discussion and review.
• Assists in coordinating and arranging services from initial order and follow up, annual and semi-annual assessments through termination from program(s).
• Maintains a case load of approximately seventy-five seniors for in-home services in addition to completing annual assessments for congregate dining clients and home delivered meal clients.
• Resolves conflicts and service provision problems as they arise with support from OCMC and Program Manager.
• Completes assessments and reports promptly and accurately.
• Responds to Adult Protective Services (APS) referrals immediately. Responsive to emergency assignments (i.e. shopping, buying medicine) for at-risk clients and seniors when needed.
• Performs other duties as assigned.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform all other duties that are related to the essential job functions.)

• Bachelor's degree in social work or related field is required.
• Two (2) years' experience in Outreach, other social services, or working with elderly clients.
• Valid Florida Driver's License

(A comparable amount of training, education or experience can be substituted for the minimum qualifications.)