Import​/Export Specialist

Join Janel Group as an Import/Export Specialist based in Miami, FL.

Base pay range: $24.00/hr - $31.00/hr

• Prepare Customs entry documentation in compliance with US Customs regulations
• Prepare, negotiate, and finalize quotations for air and ocean freight services
• Analyze client shipping needs to provide the most cost-effective and timely solutions
• Proactively resolve customs and transportation issues with a customer-centered focus
• Collaborate with the team to deliver outstanding service to customers while leveraging opportunities to grow the business
• Manage shipments end-to-end for international ocean, air, and domestic shipments
• Data entry of client shipment detail and update of shipment milestones
• Address internal and external customer questions regarding shipments, billing, status, services, carriers, and other needs
• Actively communicate with customers to ensure 100% satisfaction and demonstrate strong follow-up skills
• File Partner Government Agency (PGA) data sets (FDA, F&W, etc.)

• 3+ years relevant Freight Forwarding, logistics, transportation, and domestic distribution experience, required
• Cargo Wise software experience, required Benefits
  • Competitive salary
  • Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
  • PTO (sick/vacation) and 10 paid company holidays
  • 401K with company match
  • Great culture and fun working environment
  About You
  • Team-player — You enjoy working with co-workers, partners, vendors, and customers
  • Communicator — Your verbal and written skills are on point and you’re not afraid to use them
  • Diligent — Nothing happens by itself. Your effort makes all the difference
  • Eager — You want to grow and develop alongside the company
  • Customer Obsessed — “Customer-focused” doesn't quite say it. You roll up your sleeves and go the extra mile for our customers
  About Us

  At Janel Group, we believe that the global logistics economy starts here! For over 45 years, we’ve delivered the best customer experience in the marketplace. We are building something enduring and much bigger than ourselves which is why we created an environment that encourages your growth and development.

  Next Steps

  If you’re highly motivated, seeking a challenging and rewarding position, and want to be part of what we’re building at Janel Group, apply today with your resume!

  Seniority Level
  • Mid-Senior level
  Employment Type
  • Full-time
  Job Function
  • Management and Manufacturing
  Industries
  • Transportation, Logistics, Supply Chain and Storage

  Janel Group is an equal opportunity employer. Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.