Cost Collection & Traffic Clerk

Job Identification:

Position Title:

Cost Collection & Traffic Clerk Status:

Non-Exempt

Location:

Ki-Ho-Ta Center Department:

Quapaw Nation Court

Reports to:

Court Clerk

Work Schedule:

Full-Time Safety Sensitive:

Yes
* Driver’s License

Required:

Yes

Position Summary:

The Cost Collection and Traffic Clerk is responsible for accurate and timely processing, maintenance, collection, and reconciliation of traffic-related court records, citations, fines, court costs, fees, restitution, and other associated payments. This position serves as a key point of contact for individuals with traffic-related court matters and works closely with law enforcement, court personnel, attorneys, defendants, and the public to ensure traffic cases and financial transactions are processed in accordance with applicable laws, court rules, policies, and established procedures.

The Cost Collection and Traffic Clerk is also responsible for maintaining accurate case and financial records, processing payments and related documentation, responding to inquiries, and assisting with administrative functions of the court office. This position provides cross-coverage for the Deputy Court Clerk and Court Clerk when those employees are unavailable, during high-volume periods, or when additional court office support is needed.

The position requires a high degree of accuracy, confidentiality, professionalism, organization, sound judgment, and attention to detail. The employee must be able to work independently, prioritize multiple responsibilities, meet established deadlines, and maintain effective working relationships with the public, court personnel, law enforcement, attorneys, and other agencies.

Essential Job Functions:

Receive, review, process, enter, and maintain traffic citations and related court records.

Review citations and other case documents for completeness, accuracy, and required information and ensure cases are properly entered into the court's case management system.

Maintain accurate records of traffic cases, court dates, dispositions, warrants, payments, balances, and other case-related information.

Collect fines, court costs, fees, restitution, and other authorized payments associated with traffic and court cases.

Process cash, credit/debit cards, electronic payments, and other authorized forms of payment in accordance with established financial and cash-handling procedures.

Issue receipts and maintain accurate payment and transaction records.

Balance daily collections and maintain accurate accounting, reconciliation, and deposit records.

Prepare deposits and related financial documentation in accordance with established procedures.

Prepare and maintain reports, correspondence, notices, receipts, payment records, and other documents related to traffic cases and collections.

Process dismissals, amendments, pleas, dispositions, extensions, payment arrangements, and other traffic-related documentation as authorized by the court.

Monitor outstanding traffic cases, unpaid fines and costs, payment arrangements, and other required follow-up actions.

Respond to inquiries from defendants, attorneys, law enforcement personnel, and members of the public regarding traffic citations, fines, court costs, payment options, balances, court dates, and general court procedures.

Provide information regarding established court requirements and procedures while maintaining appropriate boundaries and refraining from providing unauthorized legal advice.

Communicate and coordinate with law enforcement agencies regarding traffic citations, case information, and related documentation.

File, scan, index, organize, maintain, and retrieve court records and documents in accordance with applicable filing and records-retention requirements.

Maintain the confidentiality and security of court records, financial information, personal information, and other sensitive information.

Operate court case-management systems, payment systems, computers, standard office software, and other office equipment necessary to perform assigned duties.

Serve as backup coverage for the Deputy Court Clerk and Court Clerk during absences, leave, high-volume periods, or other times when additional court office support is needed.

Perform duties normally assigned to the Deputy Court Clerk or Court Clerk, as trained and authorized, including assisting with court calendars, case processing, filings, records, correspondence, payments, and customer service.

Assist in maintaining an orderly, professional, efficient, and customer-focused…