Project Management Lead - Branch Network Real Estate, VP | Miami, OK Hybrid

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

The Project Manager is part of the Network Distribution team and helps ensure that the appearance of the branch enhances the overall customer experience. Project managers are involved in all branch projects (Refresh, Renovations, Relocations, De Novo Builds and Branch Appearance). Collaboration with key partner groups is critical to ensure the branch projects are completed on time and on budget, that appearance standards are met and maintained and that the branch is well maintained.

In conjunction with the Market Planners and Senior Project Managers, this individual is also involved in creating a Master Market Plan that optimizes the regional distribution network, as well as analyzing potential De Novo and Relocation sites and collaborating with key partner groups to ensure successful buildouts and openings. This position will provide direct support to the Senior Project Managers.

• Support execution of all branch projects (refresh, renovations, relocations, de novo builds); identify and prioritize branches within strategy
• Collaborate with Market Planners and Senior Project Managers to assess new branch (De Novo and Relocation) sites
• Collaborate with Senior Project Managers and Real Estate Services (RES) to identify branch project scope
• Ensure timely execution of all branch projects with minimal changes to original scope
• Monitor all phases of refresh, renovation, relocation and de novo projects; proactively identify risks and elevate issues impacting branch personnel or putting the project at risk for an on-time, on-budget delivery
• Serve as a primary point of contact for branch personnel during refresh, renovation, relocation, de novo and branch appearance projects
• Execution of branch appearance programs; influence branch personnel to adhere to standards
• Partner with RES to ensure branch related issues are resolved quickly and cost-effectively

This is a hybrid position based in Miami, FL (Doral) or New York, NY.

• 6-10+ years in total; 3+ years specifically in planning and project management experience
• 4-year college degree required; advanced degree preferred
• Presentation and interaction experience with senior executives
• Excellent verbal and written communication skills and ability to influence others to gain buy-in
• Demonstrated ability to support and monitor progress on large, complex projects
• Ability to think strategically, as well as execute with a strong attention to detail
• Demonstrated ability to manage stakeholder expectations while identifying issues and problems, generating solutions and recommending appropriate alternatives
• Working knowledge of branch functions and banking operations

Project and Program Management

Project Management

Full time

Miami Florida United States

$ - $

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

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