Service Desk Analyst: IT Support & Customer Care
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Encore Technologies LLC in Ohio is seeking a front-line IT support specialist to document, troubleshoot, and resolve hardware, software, and network issues for customers.
You will use ITSM tools, handle up to 45 calls daily, and participate in ongoing training while collaborating with the service desk and other teams.
The role offers $18/hr during training, $19/hr after, plus a retention bonus and monthly bonus, with 2 weeks PTO, benefits, and 401k match.
The Service Desk Analyst: IT Support & Customer Care role at Encore Technologies LLC is now open for applications in Miamisburg, OH, United States.
The following position is for a Service Desk Analyst: IT Support & Customer Care with Encore Technologies LLC.
Our team is growing, and we are hiring a Service Desk Analyst: IT Support & Customer Care in Miamisburg, OH, United States.
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