Dual Floorperson S​/U Supervisor

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This range is provided by Blue Chip Casino Hotel Spa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$9.80/hr - $22.00/hr

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Supervise the slot personnel during an assigned shift. Provide security and accountability of slot funds and ensure all policies and procedures are followed and are in accordance with the Indiana Gaming Commission Regulations.

• Complete written department forms to document cash transactions, jackpot payouts, and money handling.
• Monitor slot floor activities, simple data entry, and guest relations.
• By using Boyd Style Core Values, develop, apply, and maintain a friendly and courteous rapport with guests and team members.
• Maintain the integrity of company assets at all times (keys, funds, equipment, etc.).
• Perform minor machine maintenance. i.e. troubleshoot bill validator (BV) and paper jams.
• Explain benefits and merits of the player’s club in a clear, concise, and courteous manner.
• Enroll player accounts using the player tracking system and produce original and duplicate player’s cards.
• Issue comps based on available comp dollars.
• Assist guests with property amenities.
• Provide club details, enrollment, membership procedures, prizes, and advantages.
• Ensure all policies and procedures are followed and are in accordance with the Indiana Gaming Commission Regulations.
• Receive and resolve customer complaints or disputes.
• Assist with property promotions and events as needed.
• Ability to operate necessary equipment (PC, embosser, marketing kiosk, etc.)
• Maintain a working knowledge of property promotions.
• Other duties as assigned.

• Must be 21 years of age.
• High School diploma or equivalent required.
• One (1) year of experience in the same or similar role preferred.
• Experience with Microsoft Office applications preferred.
• Must be able to effectively use a hand‑held radio and microphone.
• Must be able to stand and walk for extended periods during a shift.
• Must have excellent communication and customer service skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
• Possess good judgement and decision‑making skills.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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