Stylist

Join to apply for the Stylist role at Ulta Beauty

We consider applications for this position on an ongoing basis.

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, leaders share expertise and build authentic community, creating a real sense of belonging while plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Expect robust organizational support, ongoing investment, and opportunities for personal empowerment and growth, all with a company of strength and stability.

We are the future of beauty services—be part of the transformation.

The Stylist is responsible for engaging with guests, consulting on their hair care needs, and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Performance

• Perform hair services including design, cuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals of average weekly service sales, contribute to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Develop partnerships with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the sales floor.
• Attend mandatory trainings and meetings for continuous professional development.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the EM, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Previous relevant salon experience is preferred.

• Proficiency with latest salon techniques for haircutting, color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing (where applicable); or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed to perform technical work.
• Proficiency to demonstrate, recommend, and sell professional hair care…