Service Specialist, Administrative​/Clerical

Job Opportunities

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Gratiot County Commission on Aging is seeking a full-time Service Specialist to join our team. The ideal candidate will play a key role in case management, resource allocation, administrative support, and compliance monitoring. This position offers an opportunity for growth while directly contributing to the well-being of our senior community.

• Case Management: Assist with intake and case management, ensuring that clients receive the appropriate resources for their individual needs in a timely and effective manner.
• Resource Coordination: Direct both single and multiple needs requests to the relevant services and community partners. Ensure efficient resolution and follow-up on all cases.
• Administrative Support: Provide support to the Executive Director and In-Home Services Supervisor, including document preparation, correspondence, and scheduling.
• File Maintenance: Maintain organized and accurate client files, records, and documentation related to services provided.
• Policy Review & Compliance: Regularly review policies and ensure compliance with all funding agencies and county requirements. Assist with implementing changes as necessary.
• Asset and Key Management: Schedule and maintain records for fixed assets, ramp parts, and building keys to ensure proper tracking and maintenance.
• General Office Duties: Perform various office tasks as needed, including answering phones, responding to emails, and assisting with day-to-day operations.

• High school diploma or equivalent; associate’s degree or higher preferred.
• Minimum of one year of experience in case management, administrative support, or a related field.
• Strong organizational and communication skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Knowledge of local resources and services for seniors is a plus.
• Proficient in Microsoft Office Suite and general office equipment.

• Starting hourly rate: $16.71 per hour.
• Full-time position with benefits including health insurance and MERS Defined Contribution with employer matching contribution, health care savings account and more.

• Gratiot County application form
• Resume

Submit your application by email to or mail to:

Gratiot County Administration Office
214 E Center St
Ithaca, MI 48847

All applications must be received by 4:30 p.m. on January 9, 2026
.

Gratiot County is an Equal Opportunity Employer.