Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Location: Paw Paw, MI

Employment Type: Full-time

Seniority Level: Not Applicable

Job Function: Administrative

Industries: Retail

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We are committed to building a connected culture where everyone feels they belong. Our long‑term strategy, Block Next, focuses on innovation, client experience, and sustainable growth.

You will focus on wow clients now and in the future, building relationships that grow stronger each year.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience (optional)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Ensure all client needs are met during in‑person, phone, or virtual service
• Maintain office cleanliness and organization with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement plan, and employee stock purchase plan (with additional eligibility requirements)

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you. Apply now to join our team.