Receptionist, Administrative​/Clerical

Location: New Hudson

This job is with Ferguson, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is now seeking a Receptionist to join our team! This position is responsible for a range of diverse administrative and staff functions including reception, mailroom services, administrative support services and limited scope project management. This position will be encouraged to participate in projects with members of other teams, working closely with HR, Communications, Operations, IT & Facilities.

Schedule:

Monday through Friday Candidate will be working an 8-hour day from the range of 8am - 4:30pm EST  ​    Responsibilities:
Serve as the primary gatekeeper for all Associate, Vendor, Delivery, Prospective Associate, and Guest visitors; greeting and directing as required.

Assist in ensuring all building access and enhanced health screening policies are followed.

Help maintain workplace security by issuing visitor badges and access cards as necessary and maintaining visitor management system.

Perform routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, photocopying, operating office equipment and maintaining office or breakroom supplies, or other inventories.

Gather, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms; and/or office systems such as databases or spreadsheets.

Maintain related equipment and records and prepare purchase orders for necessary supplies.

Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets.

Communicate with external equipment suppliers (for example, vendors for printer/copiers, coffee machines, beer kegs, etc.) to arrange equipment service and repair.

Coordinate Mail & Delivery services; receive, sort, and distribute incoming mail, and prepare outgoing mail. Coordinate directly with carriers and the Postal Service as needed.

Assist in the coordination of the hiring process and first day experience for new associates.

Assist in the coordination of Hospitality and Associate Recognition events.

Respond to or redirect routine inquiries from external or internal sources about the organization, its activities, or processes promptly and accurately.

Maintains a safe, clean, and professional lobby and reception area.

Participate in relevant associate meetings and communicate any concerns to management.

Qualifications:

A minimum of 1 year of customer service experience.

Must be able to handle a high volume of calls per day (over 100)

Strong problem-solving skills, attention to detail, and self-motivation.

Proven track record of taking ownership and driving results; disciplined self-starter

Ability to think on your feet and provide real-time analysis and realistic solutions.

Ability to maintain confidential and sensitive information

Proven ability to work in a fast-paced environment

Superior time management and organizational skills required

Must be able to interact and communicate with individuals at all levels of the organization.

Adaptable and able to move…