Operations Admin

THIS IS A FULL-TIME, SEASONAL POSITION FOR THE SUMMER 2026 SEASON

(APRIL THROUGH THE BEGINNING OF NOVEMBER)

Help Power Exceptional Hospitality on Mackinac Island

At Mission Point Resort, memorable guest experiences are supported by strong operational excellence behind the scenes. As Mackinac Island’s only full-service, casually elegant resort, we are seeking a detail-oriented and highly organized Hotel Operations Administrator to support daily hotel operations and help ensure our teams have what they need to deliver outstanding service. This role is ideal for an administrative professional who enjoys coordinating processes, supporting multiple departments, and contributing to the smooth operation of a dynamic resort environment.

The Hotel Operations Administrator plays a key support role across hotel operations, working closely with leadership and department managers to assist with administrative tasks, reporting, scheduling support, documentation, and operational coordination. This position helps ensure consistency, accuracy, and efficiency in day-to-day hotel operations. The role requires strong organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced hospitality setting.

What We’re Looking For

• Experience:
  
  Previous administrative, operations, or hotel/resort experience preferred
• Technical
  
  Skills:
  
  Proficiency with Microsoft Office or Google Workspace; experience with PMS, scheduling, or payroll systems a plus
• Professional Traits:
  Highly organized, detail-oriented, dependable, and professional
• Communication:
  Strong written and verbal communication skills; ability to work effectively with diverse teams
• Problem‑Solving:
  Ability to prioritize tasks, meet deadlines, and adapt in a fast‑paced environment
• Confidentiality:
  Ability to handle sensitive employee and operational information with discretion
• Physical Requirements:
  
  Ability to sit, stand, and move throughout the resort as needed; occasional lifting up to 25 lbs
• Location Requirement:
  Must be able to live and work on Mackinac Island for the duration of the operating season

We value team members who support operational excellence and guest satisfaction. Benefits include:

• Competitive pay
• Health insurance
• 401(k) retirement plan with company match, including eligibility for employer contributions under SECURE Act 2.0
• Seasonal housing and meals
• Employee perks and resort discounts
• Opportunities for professional growth within resort and hospitality operations

Mission Point Resort is more than a workplace—it’s a close‑knit community built on teamwork, respect, and pride in excellence. You’ll experience the unique lifestyle of Mackinac Island while playing a key role in supporting the operations that make every guest stay exceptional.

Support great service. Strengthen operations. Be part of something special.

Apply today to join the Mission Point Resort Operations team.