Rehab Coordinator​/Customer Service

• Location 26834 Lawrence Ave,Center Line, MI, 48015,United States
• Employee Type Full Time - Hourly
• Required Degree High school

At Binson’s, we believe in three things:
Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

In this role, you’ll be the go-to person for patients and caregivers—handling calls, verifying insurance, updating records, and ensuring every step of the order process runs smoothly and compassionately.

Monday–Friday | 8:30 AM - 5:00 PM

• High school diploma or equivalent
• Great people skills and a friendly, professional phone presence
• Able to handle a high volume of calls
• Proficient with computers and data entry
• Strong multitasking and time management abilities

• Answer incoming calls and provide helpful customer support
• Assist patients and caregivers by evaluating product options and guiding them toward the best solutions
• Keep communication flowing between patients, families, facilities, and our internal teams
• Enter patient details and order information into our system accurately
• Work with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in place
• Verify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward
• Competitive pay