Experienced Service Advisor

At Feldman Automotive & Mark Wahlberg Automotive, we are hiring a proactive, customer‑oriented Service Advisor to join our fast‑paced team. With dealerships across Michigan and Ohio, growth opportunities are limitless and we reward highly motivated employees because happy employees lead to happier customers.

• Greet customers and provide a warm welcome
• Listen actively to customer concerns and needs
• Schedule appointments and manage service requests
• Advise customers on recommended service and repair options
• Prepare service orders and ensure accurate billing
• Follow up with customers to ensure satisfaction and address any additional concerns
• Maintain a clean and organized service area

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast‑paced environment
• Strong attention to detail and accuracy
• Proficient in basic computer skills
• Previous experience in a service or hospitality role preferred

• Medical, Dental, Vision, Short and Long‑term disability, AD&D and Life Insurance
• Paid Time Off and 401(k) with company match
• Paid training and real career growth
• Competitive compensation package
• Employee discounts on vehicle purchase, parts, service and more

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.