Box Office Associate

Reports to: Customer Service Manager
Rate Range: Experience Depending $17-$18 Per Hour
Dates: June 10-14 Multiple and Single Day shifts available
Event: GRIDLIFE Midwest, South Haven, MI
Duration: 1-6 Days On site.
Travel: Not Included

GRIDLIFE is a motorsports events company, grassroots racing sanctioning body, and community builder. We create high-energy festival experiences where racing, music, and car culture collide.

From wheel-to-wheel racing to late-night sets and packed paddocks, our events are built around accessibility, passion, and community.

The Box Office Associate is the front line of the GRIDLIFE experience—often the very first interaction attendees, drivers, and guests have when they arrive on site.

This role is responsible for ticketing operations, credential distribution, and ensuring a smooth, welcoming entry experience into the festival.

You’ll work in a fast-paced, high-volume environment where efficiency, accuracy, and a great attitude matter.

Sell event tickets and assist attendees with purchases on-site

Scan digital and physical tickets for entry

Issue and apply festival wristbands

Distribute credentials to drivers, guests, and staff

Operate ticketing and POS systems confidently and accurately

Answer basic event questions and direct attendees as needed

Help manage lines and maintain organized entry flow

Strong customer service skills and clear communication

Friendly, approachable, and positive attitude under pressure

Comfortable handling transactions and using POS systems

Ability to stay organized in a high-volume environment

Reliable, punctual, and team-oriented

Fast-paced festival environment with high guest interaction

Long periods standing and working outdoors

Exposure to loud environments, weather, and large crowds

Requires energy, patience, and a problem-solving mindset