Guest Care & E‑Commerce Specialist; Resort
Listed on 2026-10-13
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Customer Service/HelpDesk
Ecommerce
Location: Boyne Falls
Boyne Mountain Resort is seeking a Customer Care Specialist to join our on-site team. This full-time, year-round entry-level role handles customer inquiries via phone, email, and chat, logs conversations, and assists guests with ecommerce questions.
You’ll support the Ticket & Season Pass Revenue Manager, train an AI-powered chatbot, and deliver prompt, professional responses while promoting Boyne Mountain offerings and perks to guests.
This role is for the Guest Care & E‑Commerce Specialist (Resort) role at Boyne Resorts.
This role, Guest Care & E‑Commerce Specialist (Resort) at Boyne Resorts, could be your next move.
Are you ready to take on the Guest Care & E‑Commerce Specialist (Resort) role at Boyne Resorts?
We would love to welcome a new Guest Care & E‑Commerce Specialist (Resort) to our organisation in Boyne Falls, MI, United States.
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