Host, Customer Service​/HelpDesk, Customer Service Rep

This position operates in a fast paced, high volume environment. Applicant is expected to be efficient and attentive to job requirements at all times.

• Ability to read and write
• Ability to stand/walk 5 hours without a break
• Ability to perform basic cash handling tasks
• Possess basic computer skills
• Ability to learn job specific computer skills
• Ability to interact with the public
• Comfortable working in a high volume establishment
• Ability to learn and memorize floor sections
• Ability to learn and memorize the menus
• Ability to answer the phones and learn the functions of the phone
• Ability to lift 25 pounds
• Maintain appearance standards
• Ability to multi-task
• Must be at least 16 years of age
• Must be available days, nights, weekends and holidays, during our peak season (June - Labor Day)

• Pleasantly greet the customer(s)
• Communicating the needs of the customers i.e. How many in their party? Would they like a high chair?
• Seat the customer(s) following the rotation of the seating chart without undue delay
• Answer the phone using the proper greeting
• Direct the phone call to the proper person
• Accurately write a carry-out order
• Accurately enter the carry-out order into the P.O.S. system
• Collect payment and settle the transaction
• Accurately perform novelty transactions such as entering the purchase into the P.O.S. system and settling the transaction

• Keep the front area tidy
• Wash the entrance and exit door windows Inventory novelty
• Keep the assigned bathrooms tidy and stocked Clean menus
• Stock host counter
• Other duties as assigned by a manger