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Customer Support & Adoption Specialist

Job in Calumet, Houghton County, Michigan, 49913, USA
Listing for: Steelhead Technologies Inc
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Calumet

Steelhead Technologies seeks a Customer Support Specialist for an in-person role in Calumet, MI or Brighton, MI. You will provide critical knowledge and technical support to customers via email, phone, text, Zoom, and in some cases in-person.

You’ll build trust with existing customers, train users, and drive adoption of new features while proactively identifying issues before they escalate. The role offers a fast-paced, customer-obsessed environment with room for growth.

Step into the Customer Support & Adoption Specialist role at Steelhead Technologies Inc in Calumet, MI, United States and grow with us.

The Customer Support & Adoption Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a Customer Support & Adoption Specialist in Calumet, MI, United States within Management & Operations, Sales.

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