Receptionist - LAB

RECEPTIONIST

NON-AFFILIATED, EMPLOYED THROUGH EDUSTAFF

12-MONTH – 0.5 FTE (OR LESS)

DIRECTOR & ASSISTANT DIRECTOR OF ATHLETICS

The Receptionist position plays a critical role in providing a first-class experience to visitors to District facilities.

• Consistently promotes fairness, respect, and multiple perspectives in all responsibilities
• Commits to assist the athletic director with regard to all Lincoln Athletic Building (LAB) operations
• Commits to ongoing learning; encourages, supports and mentors ongoing learning in students and the community
• Commits to high expectations for operations
• Commits to positive relationships and communication, promoting and modeling a safe and supportive culture for all
• Commits to honoring all students and community members
• Commits to collegiality and professionalism of self and staff

(Other duties may be assigned.)

• Provide exceptional customer service experience to all members, non-members and users of the facility
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Enrolling new members and assisting current members with their queries
• Greeting members and users of the facility as they come through reception
• Checking in members and verifying memberships
• Providing information on classes and availability
• Updating the relevant calendar for facility use
• Answer questions related to the LAB and its uses
• Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
• Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Center
• Welcoming members and visitors to the facility and providing accurate information concerning programs and activities
• Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance, and pleasant manner at all times
• Handling telephone inquiries, recording messages from incoming calls and transferring calls to other departments as appropriate
• Maintaining a clean and tidy environment, both behind and in front of the counter
• Handle emergencies in a timely and effective manner
• Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and communicating inquiries to the relevant department
• Perform other duties as assigned

• None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the Board of Education may be considered. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possession of or working towards a high school diploma or equivalency.
• Possession of and ability to maintain CPR certification (preferred)

• Ability to read and comprehend instructions, correspondence and memos.
• Ability to write correspondence, procedures, and memos.
• Ability to effectively present information in one-on-one, small group, and large group situations.
• Ability to effectively instruct and modify instruction for staff, students, and community member understanding

• Ability to use a personal computer (PC) or MAC in a networked environment to utilize the Internet and other electronic communications mechanisms, such as email…