Graduate Admissions Counselor

Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nearly 7,500 students from more than 60 countries around the world. Consistently ranked among the best universities in the country for return on investment, Michigan's flagship technological university offers more than 185 undergraduate and graduate degree programs.

Research focus areas include defense, health, energy, automotive, environment, and aerospace.

The area's waters, forests, and snowfall support year-round recreation, including skiing, snowboarding, hiking, biking, and paddling. The University is an integral part of the region, supported by a friendly and welcoming community that takes pride in being a true college town. We embrace our size, climate, sense of adventure, and originality.

The Graduate Admissions Counselor manages a caseload of prospective graduate students from initial inquiry through enrollment and registration, providing personalized recruitment support on program fit, admissions requirements, and funding options. The individual in this role is the primary point of contact for prospective students throughout the recruitment funnel. They are responsible for meeting individual enrollment targets for assigned programs across both online and on-campus graduate populations.

• 1. Manage assigned inquiries and applications of prospective graduate students by program or modality, from initial inquiry through enrollment, maintaining consistent and timely outreach via phone, email, text, and virtual meetings.
• 2. Provide individualized recruitment support on program selection, admissions requirements, application timelines, and general funding and financial aid information.
• 3. Meet or exceed individual inquiry-to-application and application-to-enrollment conversion targets.
• 4. Conduct outreach campaigns (calls, emails, texts) to nurture leads generated by marketing campaigns, partnership referrals, and events.
• 5. Communicate accurate, program-specific information to students by maintaining current knowledge of curriculum, faculty, outcomes, and admissions criteria for assigned programs.
• 6. Represent the university at virtual and in-person recruitment events, open houses, and information sessions for online and on-campus programs.
• 7. Maintain accurate and complete records of prospect and applicant interactions in the CRM.
• 8. Support special recruitment initiatives, including those for partnership-sourced leads and pathway program prospects, as assigned.
• 9. Participate in regular department meetings to share performance, best practices, and competitive intelligence.
• 10. Perform other duties as assigned.
• 11. Travel up to 15% of the time.
• 12. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
• 13. Apply safety-related knowledge, skills, and practices to everyday work.

Bachelor's degree, or an equivalent combination of education and experience such that comparable knowledge and abilities have been acquired.

• * Minimum of three years of related work experience in university-level admissions, higher education student services, secondary education, sales, or a closely related area.
• * Experience and proven competence managing multiple tasks, scheduling, and competing priorities under tight timelines with high attention to detail.
• * Experience solving problems using logic, reasoning, and critical thinking.
• * Experience using a personal computer and software packages, including Microsoft Office and Google Suite.

• * Master's degree.
• * Experience recruiting graduate students interested in health, science, technology, engineering, and math (HSTEM) programs, as well as business programs.
• * Experience working with CRM and Admissions systems (Slate).
• * Experience working in secondary or higher education in the region, including graduate admissions and recruitment practices at a university or college.
• * Experience working with Financial Aid and Registrar's Office.

• * Excellent oral/written communication and interpersonal skills, including experience presenting to audiences.
• * Experience and demonstrated ability to work independently, stay…