Application Engineer

• Location 801 Fox Row Court,Rockford, MI, 49341,United States
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Travel 25%
• Manage Others No

The application engineer works with the Sales Engineer/Account Manager to provide solutions for customer needs. Provides technical expertise to customize quotes/projects to ensure proper costing. Uses creativity in applying engineering principles to provide customer solutions. Intervenes when customer equipment requires troubleshooting methods/techniques.

• Create customer specific layouts and quotes for equipment solutions.
• Follow IPM standards to oversee all phases of project life cycles; initiation, planning, execution and closure.
• Define technical approaches to projects.
• Determine project scope requirements at time of quote and successfully communicate the project details of what was sold at time of customer PO to IPM internal teams through Application Sign off.
• Demonstrate product features with presentations or on-site instruction.
• Troubleshoot equipment when reliability concerns arise.
• Other duties as assigned by management.

• 1-3 years project management experience preferred
• Technical aptitude
• Working knowledge of MS Office Suite, AutoCAD, edrawings
• Familiarity with construction sites

• Bachelor of Arts or Science degree with an Engineering background is preferred or equivalent experience.

• Travel is required; approximately 25% percent.

• Standing and sitting for extended periods of time
• Frequently moves equipment 50+ lbs around facilities for various needs
• Training on Hazardout Materials

• None required

We refuse to compromise our ethics and high professional standards in order to achieve desired outcomes.

- We do what is right.

- We treat others the way we wish to be treated.

- We do nothing to betray a confidence, stretch the truth, or mislead others.

- If we are unable to honor a commitment we promptly inform those affected.

- We accept responsibility and apologize if we erode trust.

- Our words are constructive, respectful, and supportive of others and our company.

- We freely share ideas and opinions, and deal with differences professionally.

- We do not compromise the safety or well-being of others or ourselves.

We possess a never-ending desire to serve and support others.

- We understand that our work must satisfy our customer’s expectations for quality and value.

- We are polite, respectful, and show great consideration for others time and needs.

- Every opportunity to serve a customer is met with our can-do attitude, empathy, and humility.

- We seek first to understand before attempting to be understood.

- We provide timely responses to customer requests.

- Our friendliness and initiative make it easy for customers to work with us.

- With great urgency we take definitive action to remedy unmet expectations.

- We look for ways at every turn to exceed customer expectations.

Our passion for employee ownership is demonstrated in everything we do.

- We put forth the time and energy it takes to get a job done right.

- We are collaborative team players who are highly relational and results driven.

- We trust that employee owners have the customers’ and companies’ best interest in mind, so we focus on solutions rather than blame.

- We make positive impressions through our professional appearance and conduct, attention to detail, and communication.

- We are proud ambassadors of our products, services, and company.

- Our attitude and actions help nurture a welcoming culture of inclusion, unity, and cooperation.

- We are highly adaptable when faced with changing situations,…