GLT - Surveillance Operator

SUMMARYAs a Surveillance Operator at the Gun Lake Tribal Gaming Commission, you will play a crucial role in safeguarding the tribe's assets by closely monitoring both gaming and non-gaming areas. Your responsibilities will include utilizing advanced surveillance technology to ensure the integrity of gaming operations, identify potential threats, and mitigate risks to the casino's assets. By maintaining a constant vigil over the casino floor and associated areas, you will contribute to the overall security and integrity of the tribal gaming enterprise.

ESSENTIAL QUALIFICATIONS High School Diploma or G.E.D.Minimum of one (1) year experience in surveillance or related field is required.

Pass minimum competency test OPERATOR DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

Utilize advanced casino surveillance equipment and software, including keyboards and recording devices and all related equipment needed to monitor, preserve or establish gaming-related activities through covert operations and surveillance

Familiarity with the operation of all casino departments and gaming areas

Familiarity with the rules, cheating methods, and game protection strategies for a comprehensive range of live casino games, encompassing Blackjack, Dice, Roulette, Baccarat, Let It Ride, Three Card Poker, Ultimate Texas Hold’em, Crazy 4 Poker, Mississippi Stud Poker, Slots, Poker, Keno, and Bingo.

Knowledge of Cage, Count Rooms, Slots, and other sensitive areas

Become familiar with gaming ordinances, regulations, compacts, approved Internal Control System, department policies and procedures, and have a working knowledge of applicable federal, state, and local laws Develop the ability to monitor and audit other departments in accordance with policies and procedures

Conduct routine random surveillance and special observations as approved by surveillance management

Conduct surveillance reviews and audits to confirm transactions or events

Document all observed incidents, suspicious activities, or security breaches in detailed and accurate manner.

Prepare comprehensive reports for Casino/ Tribal Government management and Law Enforcement as needed.

Extend Surveillance coverage and investigations to non-gaming areas such as hotel lobbies, restaurants, parking lots or other public spaces that are owned and operated by the Gun Lake Tribe.

Provide support to law enforcement agencies in conducting investigations related to incidents occurring on or in the vicinity of Tribal properties.

Participate in ongoing training programs to enhance skills and stay abreast of the latest advancements in surveillance technology and security practices.

Responsible for practicing, supporting, and promoting Gun Lake Tribal Gaming Commission professionalism, ethics and standards at all times OTHER

SKILLS AND ABILITIES

Have a professional and investigative attitude

Able to perform basic mathematics, including, but not limited to, adding, subtracting, multiplying, and dividing.

Keen attention to detail, excellent observation skills, and the ability to work in a high-stakes environment.

Maintain a high level of professionalism, integrity, and confidentiality in handling sensitive information.

Ability to communicate effectively with casino employees, Gaming Commission staff, and casino management in both written and verbal form Ability to react quickly and accurately under demanding, stressful conditions

Knowledge and advanced ability to use computers and digital recording equipment

Must be reliable, trustworthy, and honest

Ability to meet and communicate effectively with people and maintain favorable working relationships PHYSICAL REQUIREMENTS Work is generally sedentary in nature and will frequently require sitting; however, standing and…