Poker Room Lead Attendant
Listed on 2026-11-02
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Entertainment & Gaming
Event Management & Planning, Casino & Gaming, Customer Service Rep, iGaming & Sports Betting
POSTED:
January 15 th , 2026 DEADLINE:
Until Filled POSITION:
DEPARTMENT:
Table Games
LOCATION:
LVD Casino
SUPERVISOR:
Table Games Manager
EMPLOYMENT:
Part-Time/Full-Time
SALARY/PAY RATE: $ per hour (Non-Exempt) LICENSE STATUS:
Key-Employee
DESCRIPTION:
The Poker Room Attendant is responsible for interaction directly with customers, providing information, starting and maintaining tournament play. This position requiresadherence to all relevant federal,state and local laws, gaming regulations and ordinancesas well as company policies and procedures. You should be organized and dependable to oversee and manage all aspectsof tournaments, live action Texas Hold’emgames or any other poker games approved by Casino Management.
Responsible for ensuring smooth operations, maintaining the integrity of the tournament and providing an enjoyable experience for all participants. This role requires strong leadership, attention to detail, and a broad understanding of poker rules and tournament structures.
RESPONSIBILITIES:
· Provide excellent serviceto guests while working in a fast-paced environment. This includes all aspects of customer service including arranging food and beverages or any other needs to make the gameenjoyable for our patrons.
· Ensure all playersare aware of tournament rules and guidelines.
· Manage player registration sheets and ensure accurate player lists.
· Address player inquiries and resolve any conflict sin a professional fair manner.
· Monitor player conductto ensure a positive environment, taking action against any violations of tournament rulesand etiquette.
· Oversee the progression of the poker tournaments, ensuringsmooth play and timely breaks.
· Manage the game list and seat players according to their requests.
· Announce changes in blinds and breaks.
· Handle the tournament clock, ensuring it is used effectively to keep the event on schedule.
· Oversee barrel drawings and distribute prizes.
· Serve as the final authority in resolving player disputes, ensuringfair decisions are madequickly and transparently.
· Enforce tournament rules consistently and impartially.
· Confirm and post tournament results. Collaborate with vault for winnerpayouts.
· Provide feedback and suggest improvements for future tournaments.
· Work with the Marketing department to promote upcoming events and tournaments.
· Shall be required to read, implement, and adhere to allNWCR Policies and Procedures, LVD Gaming Ordinance, Tribal/State Gaming Compact, NIGC Minimum Internal Control Standards, Indian Gaming Regulatory Act,LVD Tribal Internal Control Standards, Title 31 Minimum Internal Control Standards, NWCRCasino Employee Handbook, Golf Course Department Policy and Procedure Manual.
· Must be able towork independently and be an excellent problem solver.
· To remain in compliance with Casino Regulatory policies and procedures,employees are required to attend all necessary meetings and trainingfacilitated by Management.
· Assist in the overall housekeeping of the poker room to maintain a clean, safe, and hazard-free work environment.
· Any like dutiesor new departmental concepts as assigned by Management.
Skills &Qualifications:
MINIMUM QUALIFICATIONS:
· Knowledge of the gameof Texas Hold’em Omaha and tournamentstructures.
· Passionate about poker and ensuring a fun, competitive environment for players.
· Professional and approachable demeanor.
· Ability to accurately handle money and chip exchanges.
· Must be calm under pressure,during critical momentsof tournament play.
· Willing to attend seminars, or educational trainingpertinent to Casino Gamingand Resort operations.
· Good oral and written communication skills.
· Requires understanding of Casino Gaming Operations.
· High School Diploma or GED.
· Must be able to pass…
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