Medical Office Receptionist | Casual | Hillsdale Hospital Clinics

Medical Office Receptionist | Casual | Hillsdale Hospital Clinics

Job Category: Administrative Clerical

Requisition Number: MEDIC
001935

• Posted:
  December 9, 2025
• Part-Time

Showing 1 location

Hillsdale Hospital
168 S Howell St
Hillsdale, MI 49242, USA

• Varied days and hours depending on needs of the clinics
• The Hillsdale Health and Wellness Walk-In Clinic is open Saturdays; weekend premium is an additional $2.00/hour

• High School Diploma or equivalent required from an accredited institution
• Previous medical office experience and knowledge of medical terminology strongly preferred
• Completion of medical reception course or Associate Degree preferred
• Knowledge of Insurance/Disability forms processing and FMLA regulations preferred
• Strong computer, phone and general office skills
• Ability to multitask
• Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills
• Must be flexible, willing to float and perform alternative shifts and assignments when necessary

• Provides excellent customer service to all patients, visitors, employees, and healthcare partners
• Schedules and registers patients
• Answers phones promptly and courteously
• Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
• Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
• Completes FMLA/disability paperwork and medical record requests
• Must be flexible, willing to float, and perform alternative shifts and assignments when necessary

• Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
• Additionally, Hillsdale Hospital is a 2022, 2023, 2024, and 2025 Detroit Free Press Top Workplace in Michigan and a USA Today Top Workplaces 2025!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.