Clinical Patient Liaison - Clarkston Medical Group

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center.

McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Perform administrative and certain clinical duties under the direction of the Chief Nursing Officer(s).

Essential Functions and Responsibilities:

• Authorize drug refills and provide prescription information to pharmacies
• Assist nurses and medical assistants to ensure quality care and measures are provided to patients
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, PA’s, and denial appeals
• Receive and route messages or documents, such as laboratory results, to appropriate staff or patients
• Explain medications, diets, or providers' instructions to patients
• Compile and record medical charts, reports, or correspondence
• Transmit correspondence or medical records by mail, e-mail, or fax
• Performing day-to-day administrative tasks such as scanning, scheduling, placing orders per the providers request, maintaining information files and processing paperwork, such as, sports physicals, health appraisals, FMLA, and disability forms
• Entering, and maintaining information in written or electronic form related to patient care
• Patient and bucket follow-up
• Monthly completion of compliance training
• Other duties as assigned

Required:

• High School Diploma or GED
• Minimum of two (2) years of medical office/hospital setting experience
• Self-starter with excellent interpersonal communication and problem-solving skills

Preferred:

• Medical Assistant Certification

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 8:00am-5:00pm
• On Call:
  No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.