Behavioral Health Technician Supervisor

Midwest Behavioral Health Center is seeking an experienced, energetic, and people-focused Behavioral Health Technician Supervisor (BHT Supervisor) to lead and develop our Behavioral Health Technician team.

BHTs are at the center of the patient experience. They're the people who spend the most time with our patients, help create structure and consistency throughout the day, celebrate progress, navigate difficult moments, and help maintain a safe and therapeutic environment.
Their leadership matters.

That's where you come in.

The BHT Supervisor is a hands-on leader who will coach and develop frontline staff, set expectations for excellent patient care, and help build a strong, accountable team. You'll maintain an active presence in the treatment environment, work alongside the multidisciplinary treatment team, and step in when your team needs you.

We're looking for someone who can lead with both compassion and accountability
—someone who supports their people, holds high standards, stays calm when things get difficult, and isn't afraid to roll up their sleeves and work alongside the team.

• Provide day-to-day leadership, supervision, coaching, and support to Behavioral Health Technicians and other assigned staff.
• Set clear expectations and help staff understand what exceptional patient care looks like in practice.
• Conduct performance evaluations, provide meaningful feedback, establish goals, and address performance concerns when needed.
• Identify strengths, develop talent, and help prepare emerging leaders for future opportunities.
• Support recruitment, onboarding, training, engagement, and retention of BHT staff.
• Build a team culture rooted in accountability, communication, collaboration, and respect.

• Maintain an active, visible leadership presence within the treatment environment.
• Work alongside BHTs and the multidisciplinary team to support safe, consistent, and therapeutic patient care.
• Model trauma-informed, professional, and compassionate interactions with patients and staff.
• Participate in patient activities, therapeutic groups, observations, rounds, and treatment plan implementation as assigned.
• Coach staff in real time and help turn challenging situations into opportunities for learning and development.

• Provide calm, effective leadership during behavioral emergencies and other high-stress situations.
• Support staff in the use of approved de-escalation and crisis intervention techniques.
• Participate in physical interventions or therapeutic restraints when necessary and in accordance with training, organizational policy, and regulatory requirements.
• Monitor patient observations, rounds, environmental safety checks, and other established safety protocols.
• Help create an environment where both patients and employees feel supported and safe.

• Partner with program leadership to support daily operations, clinical schedules, and appropriate staffing levels.
• Monitor staff documentation for accuracy, completeness, and timeliness.
• Ensure adherence to organizational policies, clinical protocols, licensing requirements, and accreditation standards.
• Participate in multidisciplinary treatment team meetings and treatment planning.
• Collaborate with clinical, nursing, medical, administrative, and operational leadership.
• Support quality improvement, patient safety, compliance, and operational initiatives.
• Monitor departmental goals and performance measures and identify opportunities to improve care, workflow, safety, and staff performance.
• Provide or coordinate staff education and training and participate in on-call leadership support as assigned.

• Bachelor's…