Phlebotomy​/Lab Assist; TRH

Reports to Laboratory Manager. Collects, accessions, requisitions and processes specimens for testing. Ensures that lab requisitions are appropriately completed and authorized and obtains pertinent patient information for laboratory records and/or billing purposes. Performs general office/clerical responsibilities, performs phlebotomy, and Point-of-Care testing.

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:
  Personally connect. Keep everyone informed. Be on their team.

• Accessioning laboratory test requests, verifying work for accuracy and detail and resolving problem orders.
• Processing and handling specimens and routing them to various laboratory sections according to established procedures.
• Operating the laboratory information system to prepare the draw list and specimen labels or to print out reports and worksheets.
• Determining priority of testing and processing specimens to meet priority requirements.
• Obtaining and verifying pertinent patient information for laboratory records and/or billing purposes.
• Verifying information on requisitions and acquiring appropriate authorization.
• Performing venipuncture, arterial and capillary collections.
• Obtaining non-blood specimens (body fluids or materials and verifying specimen integrity, nasal and throat swabs as needed).
• Performing toxicology specimen collections according to regulatory requirements regarding processing and handling of specimens.
• Performing responsibilities of testing personnel for moderate complexity testing as defined in CFR.
  493.1425.
• Accurately identifying patients and specimens according to prescribed procedures.
• Preparing specimens and supplies for transport or following applicable shipping regulations.
• Identifying variations from procedure and documents issues as part of the laboratory quality plan.
• Providing trauma support by taking blood products to the patient, relaying any needs to the appropriate lab department and staying with the patient until dismissed by the M.D.
• Communicating with care providers regarding delays in draws and complications when obtaining specimens. Documents all specifics out of the ordinary.
• Adhering to established quality assurance/quality control (QA/QC) policies and procedures.

• Using resources to provide direction and answer questions from clinical staff regarding lab procedure and specimen requirements.
• Assisting internal and external customers with questions, concerns and problems.
• Answering the telephone and responding to requests for specimen pick-up, courier dispatch, laboratory reports, test orders, and faxing etc.
• Transporting or delivering items such as specimens, reports and supplies.
• Maintaining appropriate levels of supplies and reagents and placing orders as needed.
• Maintaining cleanliness of laboratory, cleaning spills with special attention to body fluid precautions and contaminated waste disposal per OSHA guidelines.

• Maintaining records, reports and files as required by departmental policies and procedures.
• Completing other job-related assignments and special projects as assigned.

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and…