Assistant FOH Manager

Overview

Basic Function:
The Assistant FOH Manager effectively leads the FOH operations, under the direction of the General Manager, and with support from other Restaurant Managers and Leads.

Successful team members will align with and embody Journeyman's core values of:

• GRIT MAKES GREAT
• We believe that no challenge is too big and we take pride in hard work.
• Grit is our foundation - perseverance through adversity, strength in difficulty, and a relentless drive to succeed.
• Challenges are opportunities in disguise and we welcome them with determination and resolve.
• Nothing great happens by taking the easy route.
• ALWAYS A JOURNEYMAN, NEVER A MASTER
• 'Good enough' isn t in our vocabulary.
• We are committed to constant improvement and the pursuit of excellence in distilling, brewing, and hospitality.
• Mastery is a moving target - and we embrace the grind, knowing the journey itself is what pushes us forward.
• 1st CUSTOMER
• Exceptional service defines us - through every touchpoint, every day (362 a year), until the last second and beyond (59:59+).
• This mindset extends to how we treat vendors, partners, and each other.
• 1st Customer is our culture - and our legacy
• As storytellers and champions of Journeyman, we embody the values we stand for, through every interaction.

A LITTLE ABOUT OUR CULTURE:

Journeyman is an in-person work environment. We believe in face-to-face interaction, collaboration, and problem-solving.

Journeyman is a non-smoking workplace. We believe in productivity and in your good health.

Journeyman s purpose is to serve our guests. We are open 362 days per year, including the 3 major summer holidays.

Journeyman believes in a strong work ethic! We work hard, push forward, and are focused on growing something special!

At Journeyman, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off – begins accruing on Day 1
• 401(k) with Employer Match available
• Medical Insurance – 30+ hours/week
• Dental, Vision, Life, Supplemental Insurance options – 20+ hours/week
• Free Quarterly Bottle of Spirit (21+)
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Founders  Tour with Bill and Johanna Welter
• Annual Employee Putting Competition
• Annual Employee Holiday Party

PRINCIPAL DUTIES:

• Costs/Budgeting
  • Work with General Manager to maintain cost & sales budgets
  • Actively seek out products that raise our level of execution as well as improve overall costs
  • Create declining budgets for FOH revenue centers (Bar, Dining Room, Patio, Retail)
• Driving Sales
  • Cultivating guest relations through regular table visits
  • Develop relationships with customer and build regular clientele base
• Bar Program
  • The Assistant FOH Manager runs the bar program in association with General Manager
  • Schedules & manages prep for all areas involving bar
  • Works with General Manager to create new cocktails & menus, analyze sales and costs, and constantly improve guest experience
  • Proactively plan drinks for special events and National “Holidays”
  • Develop Bartenders
  • Inspire bar staff to create new cocktails
  • Schedule tastings with General Manager
  • Create plan for running beverage specials
  • Work with Events Manager to procure & prepare all ingredients for Events
• Training & Development
  • Organize and conduct Daily Pre-Shift Meetings for every shift
  • Become “Subject Matter Expert” on areas of teaching
  • Develop tasting calendar with Chef & General Manager
  • Conduct New Hire Orientation in association with Training Manager & Human Resources
  • Schedule new employees training shifts as well as the first week of shifts in their job
  • Perform Employee Reviews annually for each FOH employee
• Opening Procedures
  • Work with opening Chef/KM to properly prepare the restaurant for service
  • Daily walk-through of prepped items
  • Create prep lists for each day
  • Review daily sales log from previous day and popular item trends and make necessary adjustments to prep quantities
  • Discuss pre-shift tasting food items
  • Review labor log from day before
  • Identify…