IT​/Tech Technician, IT Support

Posting Date:
October 6, 2026

Closing Date:
October 20, 2026

Reports to:

Director of Technology

Start Date:

Immediate Opening

Rate of Pay:
Starting at $42,765, Pay commensurate with experience

Schedule:

8 hours/day, 5 days/week, 260 days/year

• High School Diploma, required; associate or bachelor’s degree in a related field, preferred.
• A+ Certification or other Industry standard certification, preferred.
• Driver’s license & reliable transportation.
• Proficiency in supporting Microsoft Windows, macOS, iPads, and Chromebooks.
• Strong working knowledge of:
  • Microsoft Office Suite.
  • Google Workspace (Gmail, Docs, Sheets, Slides, Drive, etc.).
  • Power School Student Information System (SIS).
  • See Saw (Y5 - 5th) & Canvas (6th-12th) Learning Management Systems (LMS).
  • LAN, WAN, network communication, and wireless networks.
• Ability to train and support individuals and groups of students and adults.
• Troubleshooting and repair skills for iPads, computers, and printers.
• Familiarity with imaging software for Windows systems.
• Experience with Mobile Device Management (MDM) software for iOS/iPadOS & macOS management.
• Knowledge of Google Admin Console and Microsoft Active Directory.
• Physical ability to lift up to 50 pounds.

• Provide effective communication to users and team members, managing issues and resolutions.
• Contribute to a collaborative team environment by sharing knowledge and improving processes.
• Create and maintain technical documentation for workflows and solutions.
• Promote effective technology use, best practices, and productivity improvements.
• Demonstrate a passion for technology innovation and continuous learning.
• Maintain professionalism in stressful situations while prioritizing client needs.
• Exhibit strong technical writing, documentation, and presentation skills.
• Self-motivated to complete projects and tasks with minimal oversight.
• Prioritize work effectively, balancing complex tasks with attention to detail.
• Foster strong interpersonal relationships with clients and team members.

• Assist in the management of the technology help desk by assigning tickets, ensuring they are actively being worked on, and managing help desk tickets with detailed documentation and resolutions.
• Provide IT and A/V technology support across the district.
• Offer technical support for hardware, software, and network-related issues to staff and students.
• Clean, configure, and maintain computer workstations, labs, and mobile devices.
• Set up and maintain classroom technology, including flat panels/TVs, projectors, and A/V equipment.
• Conduct formal and informal technology training sessions for staff and students, when necessary.
• Support professional development initiatives related to technology use.
• Oversee the installation and monitoring of building and district-wide software.
• Monitor and report on cybersecurity concerns, including potential threats and vulnerabilities.
• Provide support for the district phone system.
• Install and configure cabling for IT and A/V systems.
• Attend department, school, district, and WISD meetings as needed.
• Maintain strict confidentiality of sensitive information (e.g., student and staff data, documentation, passwords, etc.).
• Stay updated on new technology, software, and procedures to enhance district operations.
• Climb ladders and access rooftops to support technology devices (e.g., wireless access points, security cameras, projectors, etc.).
• Perform other duties as assigned, including occasional evening or weekend hours.

This job description in no manner states or implies that these are the only duties and responsibilities to be performed by the position incumbent. The incumbent will be required to follow the instructions and perform the duties required by the incumbent’s supervisor, appointing authority, or designee.