IT Support & Auction Setup Technician

Miedema Companies consists of 9 individual operating entities from multiple locations.

Miedema Asset Management Group is looking for a technically capable, dependable, hands‑on IT Support & Auction Setup Technician to provide day‑to‑day technology support across our offices and live auction operations.

This position blends IT support, field technology, data entry and live auction support. The ideal candidate must be comfortable working with computers and technology but also willing to get out of the office, travel to our other locations and auction sites, and work in a variety of environments including barns, warehouses, trailers and outdoor auction sites.

One day may involve setting up a computer or troubleshooting a printer; another may involve photographing equipment, preparing auction technology, setting up networking or assisting with live streaming.

The right person should be technically comfortable, dependable, willing to learn, good with people, and not afraid to troubleshoot problems or get their hands dirty.

This position reports to AJ Jager, the Director of Technology & Business Systems Administrator, and will take on additional responsibility as knowledge and experience develop.

• Highly developed sense of integrity and commitment to customer satisfaction
• Ability to communicate clearly and professionally, both verbally and in writing
• Pleasant, professional, patient and friendly attitude and appearance
• Strong attention to detail and communication/listening skills
• Technically comfortable and able to learn new hardware, software and systems
• Ability to troubleshoot and provide technical support for computers, laptops, mobile devices and other technology
• Strong problem‑solving skills and a willingness to troubleshoot issues independently
• Proficient with Microsoft Office, Outlook, Teams, Internet browsers and other common computer applications
• Comfortable working with both hardware and software
• Organized, punctual and dependable
• Ability to work independently after training and know when to elevate an issue
• Willingness to travel between company locations and auction sites as needed
• Comfortable working in offices, warehouses, barns, trailers and other field environments
• Comfortable climbing into and around tractors, construction equipment and other machinery at auction sites for lot setup
• Willingness to perform hands‑on work, including moving, setting up and troubleshooting technology equipment
• Willingness to work a flexible schedule and occasional overtime when needed, including Saturday auction days
• High School Diploma or GED required; college or technical education preferred

• Experience providing IT or technical support
• Experience with networking and basic network troubleshooting
• Experience with Microsoft 365 administration or troubleshooting
• Experience with Apple/iPad devices
• Experience with audio/video or live‑streaming technology
• Photography with iPhones and basic photo editing experience
• Experience with auction software or other business software

IT Support

• Set up, replace and troubleshoot computers, workstations, printers and mobile devices
• Provide basic Microsoft 365, Teams, Outlook, software and account support
• Maintain equipment inventory and prepare or replace hardware
• Provide first‑level troubleshooting for phones, cameras and other technology
• Perform basic network cabling and equipment installation
• Follow up on IT support requests and elevate issues requiring higher‑level support

• Travel to company locations and auction sites as needed
• Assist with lot setup, photography, catalog preparation, data entry and video uploads
• Prepare, transport and set up…