Technical Administrator​/EDI Programmer Analyst

Position Summary: The Technical Administrator / EDI Programmer Analyst is responsible for the administration, development, integration, support, and continuous improvement of Flexfab's Infor Automotive Exchange environment. The role serves as the technical subject matter expert for automotive EDI, trading-partner connectivity, mapping, transaction reliability, and ERP EDI integration while also supporting Infor LN/LNCE enterprise applications custom functionality, reporting, automation, PLM, and related business-process improvements.

The position partners with Supply Chain, Customer Service, Logistics, Manufacturing, Finance, and IT teams across global operations.

Position Summary: The Technical Administrator / EDI Programmer Analyst is responsible for the administration, development, integration, support, and continuous improvement of Flexfab's Infor Automotive Exchange environment. The role serves as the technical subject matter expert for automotive EDI, trading-partner connectivity, mapping, transaction reliability, and ERP EDI integration while also supporting Infor LN/LNCE enterprise applications custom functionality, reporting, automation, PLM, and related business-process improvements.

The position partners with Supply Chain, Customer Service, Logistics, Manufacturing, Finance, and IT teams across global operations.

Essential Duties and Responsibilities

• Infor Automotive Exchange and EDI Administration
• Administer and optimize Infor Automotive Exchange environment, including trading-partner profiles, document relationships, routing, validation, workflows, security, permissions, certificates, and audit controls.
• Coordinate with Infor Managed Services on provisioning necessary style sheet or BOD modifications, platform changes, support cases, and incident resolution.
• Monitor transaction queues, communication adapters, AS2/SFTP/FTPS/HTTPS/VAN connectivity, acknowledgments, logs, and services to maintain reliable production processing.
• Maintain configuration records, procedures, recovery steps, change controls, support documentation, and operating standards.
• Design, build, modify, test, document, deploy, and maintain EDI maps, transformations, style sheets, and customer-specific business rules.
• Support ANSI X12 transactions including 810, 820, 830, 850, 855, 856, 860, 862, 864, 866, and 997, and EDIFACT messages including DELFOR, DELJIT, DESADV, INVOIC, RECADV, ORDERS, and CONTRL.
• Lead onboarding for trading partners, certification, cutover, stabilization, and ongoing support for automotive OEMs, customers, suppliers, logistics providers, and VANs.
• Interpret customer specifications, validate compliance requirements, coordinate testing, and resolve mapping or transmission defects before production deployment.
• Maintain and troubleshoot integrations among Infor Automotive Exchange, Infor LN/LNCE, Infor OS, ION, Data Lake, APIs, BODs, XML, JSON, flat files, databases, and approved external systems.
• Ensure reliable processing of forecasts, releases, schedules, sequencing, ASNs, acknowledgments, invoices, and related automotive supply-chain transactions.
• Analyze and reprocess failed transactions; correct mapping, communication, master-data, and ERP-interface issues; reconcile discrepancies between customer requirements and internal system data.
• Provide Tier 2/3 support for missing releases, ASN rejections, sequencing issues, connectivity failures, translation errors, delayed transactions, and data mismatches.
• Lead root-cause analysis and corrective action for production-impacting incidents and provide reasonable after-hours support for critical automotive manufacturing events.
• Collaborate across global plants, functions, vendors, and time zones while protecting transaction integrity, security, compliance, and operational continuity.
• Support Infor LN/LNCE users and assigned enterprise applications; work with business users and the Senior Global ERP Manager to define sustainable solutions.
• Support PLM users by diagnosing application issues, coordinating escalation, documenting resolutions, and following issues through closure.
• Provide timely helpdesk support for assigned applications, communicate status, elevate when needed, and verify successful resolution with users.
• Prepare project status updates, effort and cost estimates, support cases, procedures, manuals, test plans, session implementation plans, and user training materials.
• Monitor assigned issues and project actions; obtain updates from IT…