Senior Casualty Claims Representative

Manager, Employment Services & Corporate Training

Company Description
The Michigan Farm Bureau Family of Companies, including Farm Bureau Mutual Insurance Company of Michigan and Farm Bureau Life Insurance Company of Michigan, offers services across agriculture, insurance, and more. Headquartered in Michigan, this organization is dedicated to fostering a positive, dynamic working environment with competitive compensation, comprehensive benefits, and opportunities for personal growth. Employees can benefit from additional perks, including access to an onsite fitness center.

As a Michigan-founded organization, the company takes pride in its local roots and commitment to its employees and community.

Role Description
This is a full-time, on-site role for a Senior Casualty Claims Representative located in Dimondale, MI. The responsibilities include managing and handling casualty claims with precision and professionalism. The individual will conduct detailed investigations, evaluate and resolve claims efficiently, coordinate claim settlements, and ensure compliance with regulations. Providing outstanding customer service, maintaining accurate records, and collaborating with other departments are key aspects of the role.

Qualifications

• Proven skills in Claims Handling, including investigation, evaluation, and settlement of various casualty claims
• Expertise in Claims Management and Insurance, with a strong understanding of industry standards and regulatory compliance
• Knowledge of Property Damage assessment and resolution processes
• Excellent Customer Service skills, with the ability to communicate effectively and maintain positive client relationships
• Strong analytical, problem-solving, and organizational abilities are required
• Proficiency in using claims management software and tools is an asset
• Experience or background in insurance or related operations is preferred
• A bachelor's degree in business, insurance, or a related field is advantageous

• Mid‑Senior level

• Full‑time

• Finance and Sales

• Insurance