Licensed Insurance Representative

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Steven Shannon Farm Bureau is looking for a friendly, dependable Licensed Insurance Service Representative to join the team in Paw Paw. If you enjoy helping people, solving problems, and building strong customer relationships, this is a great opportunity to build a long-term career in insurance.

We're looking for someone who is professional, personable, organized, and willing to learn. Customer service, sales, retail, hospitality, or banking experience is a plus.

• Assist customers with questions and day-to-day insurance needs.
• Provide friendly, professional customer service.
• Help resolve customer concerns and find solutions.
• Communicate with customers by phone, email, and in person.
• Maintain accurate customer and policy information.
• Assist with policy changes, updates, and other service requests.
• Support the agency with general insurance and administrative tasks.
• Build positive, lasting relationships with customers.
• Identify opportunities to assist customers with additional products and services.

• Active Property & Casualty insurance license required.
• Friendly and professional personality.
• Strong communication and people skills.
• Reliable, organized, and detail-oriented.
• Positive attitude and willingness to learn.
• Coachable and comfortable working as part of a team.
• Previous insurance, customer service, or sales experience is a plus.
• Strong interest in building a long-term career in insurance.

• Training and ongoing support.
• Supportive, team-oriented environment.
• Opportunity to grow within the agency.
• Stable career opportunity in the insurance industry.
• Opportunity to build valuable insurance knowledge and skills.
• Chance to make a difference for customers in the local community.