Commercial Account Manager

• Excellent Workplace Culture
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

At Emil Rummel Insurance Agency, we're more than just an insurance agency — we're a team that values relationships, collaboration, and growth. As a family-owned business that has thrived for four generations, we've built our success on going above and beyond for our clients and supporting one another as a team.

We're looking for a knowledgeable, motivated Commercial Account Manager who takes pride in providing excellent service, building strong client relationships, and helping businesses protect what matters most. We set high standards, provide the tools to succeed, and offer an environment where you can continue to grow professionally.

The Commercial Account Manager is responsible for managing and servicing commercial insurance accounts, supporting new business development, and maintaining strong relationships with clients, producers, and insurance carriers. This role includes marketing new and renewal business, reviewing coverage and exposures, coordinating policy processing, and ensuring clients receive timely, accurate, and professional service.

This is an excellent opportunity for an experienced commercial insurance professional who is organized, proactive, and committed to delivering exceptional client service.

• Support producers by preparing complete submissions for new and renewal business and obtaining quotes from insurance carriers.
• Review renewal policies annually, evaluate risk exposures, and identify appropriate coverage needs.
• Manage commercial accounts throughout the policy lifecycle, including policy changes, endorsements, certificates of insurance, binders, invoices, and related documentation
• Maintain accurate client files and activity records within the agency management system.
• Monitor renewal deadlines, expiration lists, audits, outstanding receivables, and other account activities.
• Respond promptly and professionally to client inquiries, company requests, emails, and phone calls.
• Assist with claims acknowledgments, document claim details, and follow up with insureds.
• Review processed policies and documents to ensure accuracy and completeness.
• Support billing and collections in accordance with agency procedures.
• Stay current on carrier underwriting guidelines, commercial insurance products, industry trends, and applicable regulations.
• Participate in continuing education, professional development, and special projects as needed.

• Active state insurance license(s) appropriate for the role.
• At least 3 years of insurance brokerage or equivalent experience preferred.
• Strong knowledge of commercial insurance lines, including complex and specialized coverage options.
• Understanding of commercial underwriting, rating, claims procedures, agency management systems, and applicable insurance laws and regulations.
• Familiarity with risk assessment and risk management practices.
• CISR designation or current enrollment in an ARM, AU, or CPCU program.
• Associate degree required; bachelor's degree preferred.
• Excellent organizational, time management, problem-solving, and communication skills.
• High level of self-motivation, attention to detail, and ability to work independently.
• Professional, ethical, and team-oriented approach to client service.

• Family-owned agency with four generations of success.
• A team culture built on relationships, collaboration, and mutual support.
• Opportunity to work with commercial clients and develop specialized insurance expertise.
• A growth-minded environment that supports professional development.
• The chance to make a meaningful impact on clients and contribute to the agency's continued success.