Area Manager, Management Operations Manager

Area Manager

Reports to: Director of Operations

Company Overview: Grid Hawk LLC is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full‑stream outsourced asset damage‑prevention and mitigation services and solutions on behalf of utility companies.

The Area Manager is responsible for leading and driving employees within their team on key measurements: OTP, Efficiency, and Quality. The role ensures that the team maintains coverage, follows company policies, safety regulations, and client/state requirements.

• Leading and providing the team with direction, focus, and support.
• Oversee daily scheduling of contractors and sub‑contractors.
• Route tickets to ensure optimized efficiency.
• Game plan to achieve daily production targets, provide help if needed.
• Review prior days documents and reports.
• Review daily expectations and safety messages and adjust as needed.
• Auditing documents.
• Ensuring all documents correctly comply with client’s regulations.
• Establish client quality assurance (resolve any problems if needed).
• Ensure all team members timesheets are correct and team members are accounted for.
• Provide expertise on all job tasks including observing, locating, marking, and documenting pipeline locations underground and exposed.
• Dispatch and guide team members in their assignments, such as auditing, locating, verifying, and fixing problems for utility client’s plants.
• Engaging with employees daily to ensure they have the tools, equipment and support to do their jobs.
• Assist with the continued training and proper use of equipment for all new hires and existing team members.
• Work with Corporate Support staff to communicate needs for LOA regarding recruiting, training, development, finances, employee relations, safety, and IT.
• Other duties as needed and assigned by higher level managers.

• Excellent communication skills.
• Ability to read and interrupt prints at a high level.
• Ability to teach and demonstrate proper techniques.
• Ability to resolve conflict between team members.
• High School Diploma or equivalency (GED).
• Multiple years locating and pipeline technician experience.
• 2‑3 years of supervising locating and pipeline technicians preferred.
• Documentation of excellent quality ratio in locating industry.
• Pass a background screening (no violations within the last 3 years).
• Pass a DOT drug test.

• Ability to lift over 50lbs.
• Ability to walk/stand for multiple hours a day.
• Reasonable accommodations for individuals with disabilities.

All employees are eligible to receive some form of company benefits. Benefits are available to regular, full‑time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available the first of the next month following 30 days of employment. The 401k and matching program are available after their 90‑day introductory period.

• Health Insurance
• Dental Insurance
• Term life Insurance
• Short‑Term Disability
• Long‑Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (Matched by the company)

• Company laptop and smartphone.
• Salary and bonus is negotiable based on experience.

Grid Hawk LLC is an equal‑opportunity employer. All employees have the ability to advance within the company. Candidates must complete a background check and pass a drug test.

Job Type: Full‑time

Schedule: 10 hour shift

Work Location: On the road