Assistant Executive Director l

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Full Time Byron Center, MI, US

Byron Manor Senior Living | Byron Center, Michigan
2115 84th St SW, Byron Center, MI 49315
Full-Time | Salaried | On-Site

Run the operation. Develop the leaders. Make sure the plan actually gets executed.

Byron Manor Senior Living, a Cardinal Senior Living community, is looking for an Assistant Executive Director to serve as the operational right hand to our Executive Director and help lead the day-to-day performance of the community.

This is not an administrative assistant role.

You’ll directly lead department heads, coordinate priorities across the building, manage workforce and operating performance, solve resident and family concerns, and make sure commitments turn into results. When the Executive Director is unavailable, you’ll serve as second-in-command
.

You’ll help run the operating rhythm of Byron Manor, including:

• Daily and weekly community priorities
• Department-head execution and accountability
• Staffing and operational readiness
• Work orders, vendors, projects, and service issues
• Move-ins, events, inspections, and other high-impact needs
• Cross-department coordination and follow-through

Your job is not to become the person who does everything.

Your job is to make sure the right people own the right things and get them done.

You’ll directly manage department leaders and help build stronger operators throughout the community.

That means:

• Coaching with facts and observation
• Requiring leaders to own their departments
• Escalating leadership or capability issues when necessary

We want someone who builds leadership capacity rather than creating dependence.

You’ll maintain a visible presence throughout the community and make sure resident and family concerns do not disappear into departmental handoffs.

You’ll identify root causes, assign ownership, communicate clearly, and verify that issues are actually resolved. Assistant Executive …

You’ll work with department heads and the Business Office Manager to maintain:

• Appropriate staffing coverage
• Schedule and attendance discipline
• Strong onboarding execution
• Overtime and agency control
• Expense and purchasing discipline
• Performance against approved budgets

You’ll understand that labor, resident experience, service quality, retention, and financial performance are connected.

We’re looking for an operator
.

Someone who can walk into a busy community, understand what matters, establish priorities, align leaders, and drive execution without creating unnecessary bureaucracy.

Ideally, you bring:

• Demonstrated experience directly leading employees
• Experience managing department heads, managers, or multiple functions strongly preferred
• 3 to 5 years of progressive leadership experience in senior living preferred
• Experience managing labor, budgets, expenses, vendors, operating metrics, and performance issues
• Strong resident and customer-service judgment
• Ability to manage conflict and difficult conversations
• Working knowledge of safety, compliance, documentation, emergency preparedness, and risk management
• Strong communication, organization, and follow-through

A bachelor’s degree in Business, Healthcare Administration, Hospitality, Operations, or a related field is preferred, but equivalent progressive operating leadership experience will be considered.

Clinical licensure is not required. Clinical decisions remain with licensed clinical leadership.

At Cardinal Senior Living, our mission is provide dignity, safety and care to our elderly residents.

Doing that consistently requires more than good intentions. It requires strong leaders, clear standards, disciplined execution, and people willing to take ownership.

The Assistant Executive Director has an opportunity to influence nearly every part of the community:
the leaders, the workforce, the resident experience, operating performance, and ultimately the success of Byron Manor.

If you’re ready to move beyond managing a department and want the opportunity to help run an entire senior living operation
, we’d love to meet you.