House Supervisor RN; TRH

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Reports to the Director. Serves as an administrative resource for all staff and managers during evenings, nights, holidays and weekends. Makes administrative decisions that directly affect patient care in various areas. Provides direction for problem-solving activities. Ensures that there is adequate functioning of the various departments within the hospital. Serves as a representative of the Nursing areas and acts as a liaison with other departments.

Applies the nursing process utilizing Relationship Based Care framework. Establishes strong patient family relationships. Collaborates with other professional, clinical and ancillary staff in providing quality care to patients. Displays strong teamwork. Exhibits self-care and self-knowing in order to be empathetic and compassionate with every interaction.

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

• Makes reductions or additions to scheduled personnel utilizing the required skill mix as identified by patient requirements.
• Communicates with nursing units to determine factors impacting staffing requirements when on rounds and as needed.
• Works collaboratively with charge nurses to make staffing adjustments reflecting sound rationale using unit-specific staffing requirements and budgeted care hours.
• Accurately documents all pertinent information regarding staffing allocation and unit volume on staffing summary sheet.
• Receives and documents call-ins of staff appropriately.
• Screens emergency telephone calls to nursing employees as necessary.
• Serves as resource to the charge nurse/shift coordinator and staff.
• Evaluates the work performance of staff and communicates to the Nurse Managers as appropriate.

• Promotes growth and development of staff through role-modeling the leadership role.
• Remains knowledgeable and up to date on hospital nursing policies and procedures and acts as resource to staff.
• Participates and encourages staff participation in in-service programs.
• Serves as resource to units in problem-resolution to issues arising with patients, personnel, etc.
• Communicates with managers and director's unit-specific or departmental issues.
• Attends Staff Meetings as scheduled.
• Completes mandatory skills validation yearly.
• Exhibits Relationship Based Care behaviors in every interaction.

• Receives calls from physicians, physician offices and units bed placement and places patients in appropriate bed.
• Accurately collects and faxes demographic information about patient as well as admitting diagnosis, patient type (IP, OP, OBS), bed type, attending physician name, MRSA, latex allergy and diabetes status.
• Visually evaluates patients for proper bed placement in the ED.
• Maintains list of open beds and updates frequently.
• Notifies receiving unit of patient information.
• Notifies transferring unit of assigned bed on receiving unit.
• Rounds to all nursing units throughout the day to assess open beds, discharges, delays in transfers and takes appropriate action to resolve issues.
• Keeps house supervisor informed of unit census and ADTs.

• Intervenes and supports families as necessary when Case Management is not available.
• Serves as contact for the news media in absence of the hospital administration or Department of Marketing and Development.
• Assumes the role of Fire Marshall in Code Red in absence of the Safety Committee Member.
• Initiates the disaster alert and assumes charge of Central Control until hospital administrative person arrives.
• Coordinates emergency surgery during hours when the OR team is on-call.
• Communicates with news media, families, and other contacts regarding patients and conditions.

• Serves as an essential link between patient and all other care providers in the coordination of care. Facilitates changes in the plan of care, brokering necessary activities and services to…