Quality Engineer

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Job Title: Quality Engineer
Company: AISIN World Corp. of America
Department: Quality, Customer Quality Engineering (CQE)
Location: Northville, MI

This position will function to provide support to the Warranty department while supporting quality functions in North America.

• Support warranty claim reduction by leading activities held jointly with AISIN manufacturing, design, and our customer teams.
• Collection and analysis of warranty claim data to understand trends in data. The reporting of this information to both internal teams and external customers is a critical requirement for this position.
• Monthly warranty review meetings with the AISIN NA plants (NAP) and engineering teams (ATCA).
• Participate in new project launch “OBEYA” activity to achieve Early Detection/Early Resolution (EDER) of issues found in early market period.
• Create customer warranty cost share packages using the respective customer-defined process.
• Support Go & See investigation activities to understand issues and voice of the customer for No Trouble Found (NTF) reduction.
• Provide periodic warranty reports to Quality management with a clear and visual understanding of the current warranty status (Frequency determined by Quality management).
• Review warranty return claim recovery parts, perform initial analysis of parts, and monitor customer due dates for analysis reporting.
• Advanced problem‑solving skills to identify root cause and develop action plan for returned warranty parts.
• Support activities shown in association with the Aisin North American Quality Assurance annual job plan as well as the AISIN NA long‑term business plan.
• Assist in the development of operational (Quality) manuals and training material for identified key quality methods and concepts. Plan, schedule, and deliver training sessions, as needed/requested, by AWA management or NAP locations.
• Work closely with AISIN Group Companies and NAP locations to develop a “One AISIN” team attitude.

• 3 - 5 years of experience in Quality / Warranty Engineer Role (Warranty Analysis, Parts Review, Cost Share).
• Strong working knowledge of MS Office suite (primary focus on MS Excel).
• Ability to coordinate and negotiate with customer and overseas AISIN facilities.
• Comfortable learning unique or exclusive software in use at AISIN (General Computer Skills).
• Root cause analysis and problem‑solving capability. (Core Quality Skills, such as FTA, 8D, Six Sigma, 5
  
  Why.)
• Core Documents:
  Control Plan and PFMEA.

• Knowledge of 7 Basic QC Tools.
• Certified ASQ CQE certification, Six Sigma certification.
• Working knowledge of MS Access is beneficial.
• Working knowledge of Business Intelligence tools is beneficial. (MS Power BI, etc.).

• BA/BS preferred.

• Mid‑Senior level

• Full‑time

• Quality Assurance

• Motor Vehicle Manufacturing