Quality Technician

Apply for the QUALITY TECHNICIAN role at Robroy® Industries
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• Inspect parts using calipers, micrometers, gauge pins, thickness gauges, fixtures, and other standard measurement tools
• Perform first‑piece approvals for CNC operations
• Investigate defects and customer issues using 5 Whys and 8D (experience required)
• Accurately document inspection results, nonconformances, and corrective actions with full traceability
• Communicate quality decisions clearly to operators, supervisors, and managers
• Drive scrap reduction and continuous improvement using data and metrics
• Stop production or shipment when parts do not meet requirements
• Maintain disciplined, organized, and audit‑ready documentation practices
• Support ISO 9001 activities, including internal audits
• Ensure compliance with internal procedures and external standards (UL, CSA, NEMA, NEC)

• 2–4 years manufacturing inspection or quality experience
• Strong hands‑on measurement skills (we do not train basic quality)
• 2–4 years of manufacturing experience with hands‑on inspection and measurement proficiency
• 2+ years working within a documented quality system, including traceability and disciplined documentation
• 1–3 years participating in root cause and problem‑solving activities (5 Whys, 8D)
• 2+ years in a production‑facing quality role requiring communication, influence, and conflict navigation
• 1–3 years working with quality metrics, data analysis, and continuous improvement efforts
• Ability to handle conflict professionally and stand firm on facts
• Receive customer quality issues and lead investigation, containment, root cause identification, and corrective action
• Ensure implemented changes effectively resolve the issue and meet ongoing quality expectations
• Drive follow‑through to completion—no open loops. Promote safety, housekeeping, and compliance in all quality‑related activities
• Act as a collaborative problem solver and trusted quality partner on the shop floor

• High School Diploma or GED required
• Associate degree in Manufacturing, Engineering, or Quality preferred

• Prefer desk‑only quality roles
• Avoid confrontation or tough calls
• Treat quality as policing or enforcement
• Struggle with documentation or follow‑through

• Stable manufacturing work
• High trust and autonomy
• Clear path to increased responsibility
• Respect for quality decisions

Entry level

Full‑time

Quality Assurance

Appliances, Electrical, and Electronics Manufacturing

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