Retail Production​/Donation

Goodwill Industries of Southwestern Michigan

Otsego/Plainwell Retail Store and Donation Center

WHY WORK FOR GOODWILL?

Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) provides the opportunity to make a difference in your local community while building professional skills. We reward creativity, innovation, competitive pay, and a comprehensive benefits package in a fast‑paced, fulfilling environment.

Goodwill SWMI is a 501(c)(3) nonprofit headquartered in Kalamazoo, Michigan. Our nearly 300 team members work towards improving the community by providing employment, education, training and support services across six counties. We manage ten retail stores—including attached donation centers—Contract Manufacturing Operations, and Custodial & Janitorial units, giving us stability that many nonprofits lack. Our core values of Living the Mission, Promoting Teamwork, Driving Collaboration, Taking Responsibility, and Respecting Others guide all interactions.

The primary responsibility of the team member in this position is to support the store in merchandising, production, and acceptance and sorting of donations. Persons in this position support the retail goals of the store by performing daily tasks while practicing the agency’s core values of Success, Collaboration, People, and Positivity.

• Greet donors in donation areas and assist in unloading vehicles while treating donated goods with care and placing items in proper location.
• Examine donated goods to determine if they are sellable.
• Meet or exceed daily goals.
• Practice safe and effective work habits.
• Merchandise items in the store to increase sales.
• Assist with the unloading and loading of products.
• Keep back room organized and clean.
• Ensure all production and donor records are completed correctly.
• Determine price and label each item using established categories.
• Perform other tasks as requested by management.

• Skilled in recognizing quality and value of items.
• Basic arithmetic, reading, and writing skills.
• Ability to merchandise product in the store.
• Ability to operate or be trained to operate a forklift safely.
• Ability to use a pallet jack and move pallets.
• Skilled in organizing and categorizing items.
• Ability to work productively as a team member and be self‑motivated.

Previous work experience preferred but not required.

High school diploma or GED preferred but not required.

This is a physically demanding job requiring standing, bending, twisting, reaching, and grasping for six to eight hours per day. The job also includes frequent pushing, pulling, lifting and carrying objects weighing an average of 35 lbs, and occasional climbing.

• Must be able to work a variety of hours and days of the week consistently.
• Must pass a pre‑employment drug screen and theft‑related criminal background check.