Account Manager - Automation​/Robotics

Account Manager – Automation / Robotics

Lake Orion, MI | On-Site Full Time | $120 - 140K, depending on experience

This is a B2B outside sales role, focused on selling technical training classes to clients in the automation/robotics space, specifically for automotive clients.

• Develop, Control and Manage the following – Budgeted and forecasted sales and goals.
• Customers expansion, maintenance and management strategies.
• Coordinate with related account managers (local key account sites) for specified Key Account(s) and other minor additional accounts.
• Consistently and continually create and/or maintain sales opportunities, contracts/orders, organizational contacts and formal and informal leads.
• Annual sales budget and monthly rolling forecasts through our corporate, web-based CRM software.
• Promote and sell all applicable training products and services.
• Coordinate all aspects of the sale between product and service groups.
• Effectively communicate with relative group managers regarding customers’ requests, needs and issues.
• Support Operations, Customer Service and Quality Management to best serve our customers.
• Research, seek out, and develop new customer opportunities while maintaining our leadership position at existing established key and general accounts.
• Prepare customer quote requests, submit, track and follow up on proposals in a timely fashion.
• Assist Customer Service with financial and technical needs as required.
• Support Accounts Receivable with payment collection issues.
• Assist with marketing activities (trade shows, conferences, etc.)
• Complete special projects and other miscellaneous tasks as assigned.
• Establish customer visitation priority to maximize Sales, profitability and customer satisfaction.
• Participate in team building and continuous improvement projects and meetings.
• Determine and communicate customer requirements.
• Expand knowledge in customers’ automation and operations needs and relate to our potential offerings.
• Assist Management and Project Management as needed to maximize customer relations and our success.
• Expand current markets and assist in entering key target markets.
• Provide other duties and assist/lead related projects as assigned.
• Travel 60%+ (Primary local/regional with some extended and international travel required.

• B.A. or B.S. degree preferred, or equivalent work experience
• 3+ years of related sales experience in the Automation/Robotics space
• Automation/Robotics market and customer knowledge
• Strong written and verbal communication skills
• Cooperative and enjoy working in a cohesive team
• Strong relationship building skills
• Self-motivating and willingness to learn
• Preferred:
  Automotive industry experience