Parts Counter Sales

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time INDIV CONTRIBUTOR Byron Center, MI, US

3 days ago Requisition

Salary Range: $23.00 To $28.00 Annually

M&K Truck Centers is seeking a Parts Counter Salesperson / Parts Advisor to join our team. In this role, you will provide exceptional customer service while helping customers identify and purchase heavy-duty truck, diesel engine, and commercial vehicle parts. This position works closely with technicians, drivers, fleet customers, and repair facilities to ensure timely parts support and inventory accuracy.

• Assist customers, technicians, and fleet accounts with identifying and purchasing heavy-duty truck parts.
• Research parts using electronic catalogs, manufacturer resources, and dealership systems.
• Process walk-in, phone, and email parts orders accurately and efficiently.
• Maintain inventory accuracy through cycle counts and stock replenishment activities.
• Receive, stock, organize, and label incoming parts inventory.
• Recommend alternative or superseded parts when original parts are unavailable.
• Support warehouse and parts department operations to ensure customer satisfaction.
• Process returns, warranty claims, exchanges, and credits according to dealership procedures.

• 1+ year of experience in parts sales, parts counter operations, automotive parts, diesel parts, or heavy-duty truck parts.
• Knowledge of Mack, Volvo, Isuzu, Hino, Cummins, or other commercial truck parts preferred.
• Experience using CDK, Procede, or other dealership management systems preferred.
• Strong customer service, communication, and problem-solving skills.
• Ability to research parts through electronic catalogs and manufacturer systems.
• Basic inventory management and warehouse experience preferred.
• Ability to work in a fast-paced environment while maintaining accuracy.
• High school diploma or equivalent preferred.

• Competitive salary and benefits package, including an ESOP program.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.