Lead Security Officer

Summary

This position performs routine patrols, writes incident reports, and responds to non-emergency and emergency calls throughout the entire campus as requested by security supervision. Supports leadership with staff assignments and direction. Assists with patient care as directed by the RN or physician.

(25%)* Carries out assignments as directed by the Security Manager and/or supervisor.

(30%)* Follows up on all incident reports and dispatch entries. Ensures that all reports and entries are filled out properly and communicated to the proper person.

(30%)* security officers and dispatchers.

(5%)* Responsible for monthly check of fire extinguishers, fire doors, outside lighting checks, panic buttons and elevator phones.

(10%)* Performs patient care duties and procedures, within the scope of their practice and as assigned, that may include EKG's, stocking of supplies, cleaning, transportation of patients, clerical responsibilities, specimen collection and other duties as assigned.

Responsible for any security activities that occur during the course of their assigned shift.

Delegates to security and dispatch staff duties and other assignments.

Assists Supervisor and/or Manager in job performance reviews of staff; performs coaching of staff.

Checks wand reports, and informs officers of the report.

Ensures all policies and procedures are carried out.

Completes routine inside/outside rounds and dispatch duties.

Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).

Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.

Assists with helicopter flight operations.

Responds to hospital emergency overhead pages as determined by security dispatch.

Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.

Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.

Answers all calls for assistance, received on the security emergency phone line or facilities help line.

Creates a maintenance work order for all calls received on the facilities help line.

Enters information from maintenance job logs and work orders into the TMS application.

Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.

Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.

Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.

Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.

Enforces parking policy, as directed.

Responds to all calls received from the public, hospital staff, and the security dispatcher.

Responds to all panic alarms located throughout the facility.

Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit permit.

Writes reports as required by policies.

Transportation of blood products or specimens as needed.

Assists with 1:1 patients and/or potential violent visitors or patients.

Performs EKG's.

Other patient care duties, as assigned.

DRIVERSLIC:
Drivers License

Equivalent

Experience:

BLS:
Basic Life Support

Equivalent

Experience:

Within 3 months of hire or transfer

TEAM ADVANCED:
Techniques for Effective Aggression Mgt

Equivalent

Experience:

Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)

High School Diploma or GED

Interpersonal skills needed to communicate successfully with individuals and groups. Ability to interact with people at all levels to communicate information in a clear and understandable manner.

Must have previous leadership or security experience.

If driving a company vehicle must be eligible under the hospital insurance guidelines.

Mandatory tuberculosis (TB) testing must be done as required.

Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent…