Service Technician

Service Technician

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As a Service Technician, you will provide on‑site technical assistance at the customer location to help install, maintain, troubleshoot, and optimize hardware and software for the company's parts feeding and assembly equipment. Ability and willingness to travel is a necessary component of this position.

• Installs new or modified equipment at the customer’s facility to ensure full functionality according to specifications.
• Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged equipment to determine nature and scope of problem.
• Analyzes equipment to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Maintains service records and reports.
• Develops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Develops and conducts training on operation of the equipment and demonstrates skills to customers.

• Ability and willingness to travel to customer locations.
• High School Diploma or Equivalent.
• Mathematical skills, including addition, subtraction, multiplication, division, and metric system conversions.
• Ability to read and understand blueprints and other manufacturing instructions.
• Knowledge of and ability to use hand tools and machine tools such as drill press, band saw, cut‑off saw, and grinder.
• Basic knowledge of carpentry and pneumatics is a plus.
• Good oral and written communication skills to interact with employees.

• Professional development: opportunities for growth, training, and career advancement.
• Comprehensive benefits: medical, dental, vision, disability, life, and more.
• Financial security: 401(k) with baseline company contribution and matching starting at 6%, increasing with tenure.
• Work‑life balance: generous paid time off, a comprehensive holiday package, and flexible scheduling where available.
• Family support: paid maternity and paternity leave.
• Wellness perks: gym, education, and health reimbursements.
• Rewarding culture: an inclusive environment celebrating innovation, teamwork, and diversity.

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long‑term success built on expertise, reliable service, and uptime. The technology we bring and the decades of experience support the future‑proofing of your business.

Atlas Copco is a brand within the Atlas Copco Group.

Functional area:

Service |

Location:

US – United States | City:
Grayling, MI | On‑site/remote:
Remote | Brand:
Atlas Copco | Company:
Atlas Copco Tools & Assembly Systems LLC | Date of posting:
Oct 8, 2025 | Last day to apply:
Jan 1, 2026

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Information Technology
• Industry: Software Development